Ingles Pharmacy has received mixed reviews but shows signs of positive change and dedication to customer care. One reviewer describes it as the most caring pharmacy they have ever dealt with, highlighting the staff's helpfulness and quick service when prescriptions are an issue. This person, who takes many medications, appreciates the staff's friendliness and their effort to remember most customers' names. They also note significant improvements over the past seven months, with shorter wait times and a more friendly atmosphere. Previously, the same reviewer had concerns about staff rudeness and delays, especially when prescriptions were not ready as promised. However, recent changes have led to a much better experience, earning high praise. Another reviewer mentions the store's beautiful environment, noting the sunny atmosphere and friendly staff at the Starbucks inside. They appreciated the staff's friendliness and efficiency, making their visit pleasant enough to plan future visits. Overall, Ingles Pharmacy is recognized for excellent customer service, with staff members like Nicole, Lisa, Jan, and others being described as caring, efficient, and attentive. The pharmacy has made noticeable improvements, and customers feel valued and well cared for, making it a positive choice for their medication and pharmacy needs.
They are the most caring pharmacy I have ever dealt with. Fast and helpful if something is wrong with your prescriptions. As someone who has to take a lot of medications, I have used pharmacies for years. Never have a thanks a pharmacist for being a saint (though admittedly I should have).
April 2023
Staff stayed late to fill my son’s medicine last minute. Everyone very kind & caring! Hometown feel
March 2023
Employees are a treat, great service, always a kind word or laugh. Like seeing friends~
