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July 2023 by witchy christi
Tried to pay a bill for my sick father several times, and they refuse to take payment. I ended up having to take him there to handle it. Ridiculous that I had to bring someone who’s in bad shape just to give the people the same money I tried to give them.
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November 2022 by Dylan Clark
Went to look at refinancing an auto loan with only $5,000 balance. They proceed to tell me the lowest interest rate they would offer me is 17%. Are you kidding me? Competitive? Not even close. Not to mention the older lady who is super rude and unprofessional. Wouldn’t bother to answer any of my questions, wouldn’t do business with this company even if my life depended on it.
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November 2022 by Gina Sanford
My husband and I have been doing business with Ithink for about 5 yrs now. We have been very pleased with their help in person and online. They have beat all rates for loans time and time again. Happy to do business here
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September 2022 by Mark Miller
Open a savings account 1.5 years ago. Started charging a dormant account fee on savings account! Went into branch to see about it….only customer in place, but had to wait for ever. Then took someone else before me. This place is a disaster
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August 2022 by FAITH ROLAND
The team members at the Jasper I Think Financial are incredible. This location has an amazing staff who is dedicated to providing you with excellent customer service. As well as going over the top to complete any kind of financial transaction that you may need and seeing you through till the end. Thank you Michelle, CJ and Courtney for all of your determination and hard work to satisfy a customer.
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July 2022 by Laura Bearden
I was able to refinance my auto and personal loan through ITHINK. Courtney did an amazing job throughout the process. They have competitive finance rates and great customer service.
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October 2021 by Tara Seagraves
The team members at the Jasper I Think Financial are incredible. This location has an amazing staff who is dedicated to providing you with excellent customer service. As well as going over the top to complete any kind of financial transaction that you may need and seeing you through till the end. Thank you Michelle, CJ and Courtney for all of your determination and hard work to satisfy a customer.
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August 2021 by Leighann Crist
Husband and I were not a real big fan of Johna’s customer service. She was not very helpful, came off rude and not easy to work with. The branch in Marietta has always had awesome customer service specifically Robert Briganti if he is still there, definitely recommend reaching out to that location instead.
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April 2021 by Carrie Gaines
Had a bad situation with an auto loan. Came in as a new customer and was finished in 30 min. loan and checking account and even under the circumstances they were extremely helpful!
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December 2020 by April Hall
Best advice I can give is, do not do business with this company! If for some reason you do, I strongly advise you to NOT sign anything electronically in an email!! You are not signing the actual document you are signing pretty much a blank piece of paper that they can put with anything! We did not get the loan rates they quoted us at. After receiving the loan we get the quotes emailed to us asking for our signature. We called immediately saying we are not signing this cause this is not what we were quoted. They claim we had already signed it, which we did not, we asked for the copy of that and they handed us the document (not signed) and then a second sheet of paper with our signatures that could be basically used for anything.. Also if you have a loan and you do not bank with them they make it very hard to make payments.. And one last thing if the loan is in your spouses name and you are not on the loan they will not talk to you at all. Even with your spouses permission they will not talk to you! I have never in my life had such a difficult time with any company as I have with ithink. I regret doing business with them. I hope my review was helpful..
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October 2020 by Gene Berry
They support their community!
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May 2020 by MR & MRS
WE HAVE AMAZING SERVICE WITH THEM. WE HAVE A CHECKING ACCOUNT, MOBILE LOAN, AND MAYBE MORTGAGE ONE DAY SOON.
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December 2019 by Craig S
Great rates, horrible service. The people are kind, but when things don’t work it can be incredibly difficult to get anything fixed.
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September 2019 by Joey Hall
AVOID IBMSECU!!
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July 2019 by Samantha Green
Michelle is amazing. Absolutely love this credit union. Friendly, fast and excellent service. Very happy!