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“My husband and I have been doing business with Ithink for about 5 yrs now. We have been very pleased with their help in person and online. They have beat all rates for loans time and time again. Happy to do business here”
“Easily the best group of people to work with. They are always so kind and accommodating. They are absolutely generous with their time. It seems the bad reviews on here are just a reflection of people who had a tough time with changes that were made. People always struggle with change. Sometimes the change comes with a bunch of glitches which is what some of them probably experienced.
As far as the review about them not working on Saturday, and don't think that warrants a one-star review, and I think maybe it would have been better to ask if they were open on a Saturday before opening up the bank account. If you Don't have a bank account there, then you probably shouldn't be posting a one-star review.
Nonetheless Carol the general manager, and every One of her co-workers has been nothing but awesome. Thank you for citizens Bank Jasper for being amazing.”
“I love banking here! I use the drive thru, and every employee I have encountered has been friendly and non judgemental. I drive out of my way because this branch is unlike the one closest to me, and they don't have equipment failures. The last 3 times I tried to bank closer to me, they have been unfriendly, and they have had one issue after the other. Trust me when I tell you, for fast, friendly and professional service, go to the Regions Bank in Jasper, Ga”
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“Got a construction loan here. The application process was easy and approval was very quick and efficient. Minus one star on their online platform. Their website is not as sleek as the bigger banks - which is expected since this is a small town institution. But they could do better. Their web online interface reminds me of banks in the early 2000s. Hopefully their security is up to snuff. Overall decent bank and customer service is good. Folks I've spoken to on the phone are always friendly and helpful.”