Home Insurance in Hoschton, GA

“Can’t say enough good words about the attention, customer service and responsiveness of this agency. We have both auto and home and are very pleased with rates as well.”

“Joseph and his team has been very helpful in assisting us with insurance and a great rate, have been with Geico for over 15 years, but the renewal was very high and Allstate gave us a great rate. Thank you.”

“I had moved policies from another SF agency to Howard Hardaway's office. At the prior agent's office, it became clear for some time that vm tended to answer calls. Rarely people. It was always leave a vm & they'd call back. My experience had been that follow up at times was lacking; so I moved to change agents.Having been in the business for a lifetime, service imo, is paramount in insurance. Especially if you're a layperson; as most folks don't understand the language unless you're in the business. At Mr. Hardaway's office, it was clear that service was of the utmost concern. We scheduled an appointment at their invitation & Mr. Hardaway sat down with my husband & I, reviewed our policies to make certain all info was accurate, coverages/ limits were adequate. ( The policies were each outlined in an easy to read binder they made for our review, as well as a notebook & pen should I need to make notations.) We decided that we would rewrite, another policy we allowed to cancel months earlier at renewal & completed the necessary info with Christie, who followed up with us later in the day. ( We were introduced to staff members/ agents Christie, who's follow-up in tracking our policies transfer - which took some time for some reason - was amazing. Met Destiny who was pleasant & seemed terrific as well.)Would I recommend this agent for your personal lines insurance needs! Absolutely! Perhaps I am " old school," but having worked both sides of the fence as an agent/ Account manager on the agency side ( captive & independent) and as a commercial marine underwriter; spanning an almost 40 year career in the field, to me the importance of service is where the "rubber hits the road" in this business. And my impression was that Mr. Hardaway is an agent who's in his office working, more than out; which is an anomaly in this day & age. This is an office, where servicing their clientele overrides anything else. And it's been my experience when service is important, the sales & referrals will come. You'll WANT this office to handle all your insurance needs!”