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May 2024 by Shane Randall
Love the gym. However sitting in sauna. Gym is open until 6 pm. Onelife worker comes at 5:50 pm & turns sauna off and opens sauna door wide open. He says he needs to ‘cool it off’ since closing at 6 pm. No…we are gym paying patrons and gym closes at 6 pm, not 5:50 pm.So you cool the sauna off when the gym closes….not chasing out patrons at 5:50 pm so you can go home early.
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May 2024 by David Schwieger
Great Gym! Great Staff. Great members. Vanessa and all the team members there are fantastic
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May 2024 by Reda chambi
The facility is really nice and clean, however for people who can only go to the gym during the rush hours I do not recommend it's is super packed. If you are doing supersets or have to use different machines, you need to have at least 3 hours with Ali the wait.
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May 2024 by David Carrsont
If it's not one thing, it's another at this gym. There's always something broken or damaged. I'm making this post not to damage the reputation—it's a very nice, state-of-the-art gym—but as a customer, I believe I can suggest areas for improvementTonight I was about to enjoy the sauna, and it's broken too
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April 2024 by Alice Reed
Thoroughly enjoy the water aerobics class, itis a great workout. The staff is so friendly and helpful. I would recommend it for anyone with stiff joints or for just a great workout, everyone is so welcoming.
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April 2024 by Laurie Slater
OneLife Fitness is simply, hands-down an outstanding fitness facility with the most exceptionally dedicated and professional trainers and staff! My husband and I have been more than happy with the incredible diverse classes and workout experiences offered! We are there 5 days a week! The GM, Brandon, is also a true professional with attention to detail!
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April 2024 by Jacob Knowles
If I could give 0 stars I would. I canceled my membership 5 months ago and have email confirmation to verify and I'm still getting charged monthly membership. They have in their fine print on the contract that you have to give 30 days notice and pay a termination fee. I was ok with that, but the charges never stopped. I have put 3 stop payments with my bank only to have them circumvent my banks stop payment. Now I have to cancel my bank account as this is the only way to get them to stop. What a complete nightmare. They require your bank account # when you sign up and won't take credit or debit cards, and it all makes sense now. What a bunch of crooks.
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March 2024 by Avian Proffitt
Best gym, hands down. Great staff. Great environment. Solid equipment. What else could you ask for.
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March 2024 by nini m
Karson was supper helpful today, I was stuck a a different location with no access to the kids club and he went out of the was to call the location I was at to make sure I was able to access the kids club and have great workout. Customer service 10/10!!! Thank you Karson for helping me!
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March 2024 by Angela
We absolutely love this place!! There are so many amenities!! The classes are awesome!! We’re are thoroughly impressed with everyone’s professionalism and dedication to making sure members are receiving outstanding service.
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February 2024 by Amelia
I love this place! First gym I’ve joined and actually liked. For $29.99 a month it’s is such a steal, the group classes are fun and the facility is very nice.
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February 2024 by Xezia Remur
Terrible cancellation policy, it isn’t one bit smooth. Asked to cancel a month ahead and still charged for 2 months , they just don’t bother responding , corporate shenanigans . They make it so difficult to cancel , you have to send an email (this took me 3 trials to ensure the email went) and then they respond and then you get a date for the last day.The place is filled beyond capacity always, they have more customers than the place can hold , a lot of them students and no one even wipes the equipment ever. Hoarding equipements by large groups of kids is also so ridiculous
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January 2024 by Duke Y.
This review is for Onelife Fitness Woodstock but is the same company and I have sent memberservices@onelife multiple emails and not one response. I have been attempting to cancel my membership due to Onelife charging my account numerous charges without my permission. My debit card was stolen and I was told by management for two months they would take the charges off. They never did so so I called and was told the manager would call me back. He never did. I had to go online to find out how to cancel my membership because the assistant manager at Onelife told me he could not but the manager could and said "he's in a meeting, he will call you shortly" been a few weeks now. I have called. I have sent four emails to member services. My opinion this is nothing short of organized crime. Just my opinion but they are stealing my money and won't allow me to cancel. I'm not under contract. I'm at a loss what to do at this point. I will contact the better business bureau tomorrow. Just frustrating because it should not have come to this.
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January 2024 by Marshall Helms
I love this gym! the only problem is so many other people love it too. It's always busy especially after 5:00 PM. I do appreciate how they have accommodated the members requests over the years. I have been a member since 2019. It's a great environment and the other members are all serious about their health. The staff are friendly and always greet me when I come in.My two recommendations would for the club to be open later on Saturday and Sunday. They close at 6:00PM which can be inconvenient when I work late. Having spoken with other members this is a common topic. I would like them to have more stair climbers. They have added more over the years to accommodate this need. Seems many other members love the stair climber too.
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January 2024 by Chandler Blankenship
Great facility - however there is a major con that made me keep it at 3 stars.If you are trying to lift legs, be prepared for a 3 hour workout because none of the machines will be available. No matter what time you come. You see an open leg press machine, go play the lottery because you are a lucky MOFO.If you don't want to lift legs, this gym cannot be beat. I highly recommend
