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August 2024 by Martha Sowbey
Martha drive workout planet fitness card 5 minutes
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August 2024 by Carla Hicks
Great place to work out!!!
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August 2024 by David
Fits my needs perfectly. Go when I want...machines are usually open and plenty of room to move.
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August 2024 by Ron Johns
The variety of machines is very helpful to get an overall workout to even the 30 minute workout room.
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July 2024 by Lady Moore
It was a great first-time experience for me. I will be going again.
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July 2024 by Jonathon Dupont
It could use more equipment and they never clean their windows.
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July 2024 by Frederick Anderson
My membership was canceled at my local gym (Hiram) by a spiteful member of the staff, Misty, Assistant Manager. The club was closing early for the 4th of July at 1p. 1p hit and my teenage sons had 15 seconds left in our final set. I advised my teenage boys to finish the last 15 seconds strong as I had my headphones on. Misty went ballistic and began yelling and threatened to call the police. I apologized and said sorry we oy had 15 seconds left. She proceeded to yell and asked for my name. She followed me out of the club and took pictures of my car and tag.
She subsequently canceled my membership that I’ve already paid for the next morning. I spoke with the branch manager and she indicated that they were standing behind Misty's decision even though the camera showed us walking out of the door at 1:01p.
This is embarrassing and unacceptable customer service. I understand that everyone wants to leave and it was a holiday and policies, but those 15 seconds of completing a set didn't hurt anyone and definitely did not deserve to be verbally berated in front of my children. I wonder if we weren't African American, would the same treatment been applied.
I'm a local basketball coach and a pillar in the community. I teach young athletes to respect authority in every situation, which is why I didn't say a word. Even as I was trying to explain the situation to the General Manager, Misty could not help but yell out and interrupt. Customer service is essential in any industry.
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July 2024 by Wendy Ward
Machines always broke down, and light bulbs were always out in tanning beds.
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July 2024 by Tinisha McKay
The gym is very clean and a great atmosphere for all ages to workout! I love the variety of machines available and the layout of the gym.
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July 2024 by Kea Austine
Best ever! I left from LA Fitness to come here and it's 10 times better. You don't have as much as LA Fitness but the workout experience is much better!
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July 2024 by AECUADOR
I know is $10 a month. Well, now $15 a month, but we still deserve to be able to use all the machines. It has been over a month since the stair master machines are "out of service". There are several machines that have had the same sign for over a month now. Reading the rest of the reviews, pretty much all mention this same issue and get the same response "contact management" the issue is being brought to their attention, Why not go ahead and fix the problem. Customer service is great, everyone is nice and helpful. Facility is clean.
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July 2024 by Desiree James
I find this location to be friendly, clean and equipped with everything that i need for a great fitness program.
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June 2024 by Christy Graham
I enjoying going to planet fitness, and love getting in the hydro massage bed and chair after working out. The staff is friendly as well and make you feel wanted. The only suggestion I have is for the planet fitness app to get the being able to take a picture inside the app so you can keep track of your progress. It’s nice seeing the progress after months of working out. I also love how this summer they have the program for your kid 14 and up to workout. It gives my child something to do with it being summer time while she is out of school for summer. Iam excited she will be able to workout with me this summer. It gives her more to do then just swim at home in our inground pool. So looking forward to the adventures this summer and see the progress afterwards!!
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June 2024 by Andre Villaran
They make it impossible to cancel your membership. The crunch fitness across the road is a better gym and better company
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June 2024 by Anthony Cioffi
Great place to work out at.
