The O'Reilly Auto Parts store on Jimmy Lee Smith Parkway in Hiram provides a wide selection of automotive parts, tools, and accessories. The location offers several store services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums and has a free Loaner Tool program. Recent customer reviews highlight a drastic improvement in employee service, describing it as professional and phenomenal. Staff members are noted for being helpful, quick, and knowledgeable, assisting customers in finding the correct parts even for specific needs like trailer shocks. Employees are commended for installing items like wiper blades and batteries, demonstrating patience and turning difficult situations into a complete breeze. Customers express that the parts are better than those at other chains and that the service is greatly appreciated, making the store a great place for all automotive shopping.
The assistant manager Will helped my grandfather with his rotors and blessed us. I’ve never received service like that and it truly made my day knowing my grandpas car will be safer. Thank you Will!!
June 2025
Professional customer service. Mr. Tinsley. Assisted me in choosing the correct wiper blades for my vehicle and he installed them within 5 minutes. Great place for all your Automotive shopping.
May 2024
very helpful and good employees ready to go above and beyond
