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October 2024 by Ryley Culver
Brooke was super helpful! We're so excited about our new Purple mattress!
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October 2024 by Tracy Moreau
Very friendly inviting staff member. Explained and went over several different mattress models. I’ve had the best in Tempurpedic but chose a different brand because this well known Company wouldn’t stand behind their 10 year warranty. After 4 years, I’m having to buy another mattress due to the sag. I won’t make the same mistake twice! Looking forward to my new mattress brand.
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October 2024 by Jerri Osborn
Great experience. Sales Rep William Couch helped us find a great mattress.
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October 2024 by Tara Kunesh
The salesman, William, was very helpful and friendly.
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October 2024 by Jacquelin Henderson
The young lady was very professional, polite, and helpful.
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October 2024 by Natasha Maldonado
Daniel was very knowledgeable about each type of mattress he showed us and was happy to explain the special features of each one. And when we told him our budget limit he was very flexible and helped us find a mattress that was comfortable but still in-budget, as well as explaining what affected the price of the mattress and how long we could expect it to last. He was kind and respectful throughout the entire process. My fiancé and I truly appreciated his help!
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October 2024 by Stephanie Vazquez
From the moment we walked in the store it was such a welcoming feeling. Daniel was so knowledgeable and very courteous. He explained everything in great detail and did not force us to purchase anything. He helped find the best fit for me and my husband. This was the best customer service which is hard to find nowadays. Definitely made the purchase.
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October 2024 by Eric Davis
Melisa was amazing we are really looking forward to our new mattress.
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October 2024 by Tiffani Amar
Last.minute call for a platform bed frame & I had it within an hour! Daniel was super helpful, sent me a link to pay & had it ready to go. Excellent customer service!
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October 2024 by David Stokes
Don’t like it they won’t give you a choice to get out of it
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September 2024 by Dennis Brown
The shopping experience was smooth and easy. The store manager helped me and my wife find the best mattress for the both of us. I enjoy firm and she enjoys soft. We found a great hybrid mattress. Delivery was quick and efficient. Would definitely recommend especially if you don't know anything about mattresses.
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September 2024 by Vell Young
Ask for Daniel, he really took time and explained all the beds and he has alot of knowledge on helping you find the perfect bed without pressuring you to buy anything!!
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September 2024 by Alexa Santiago
Daniel was awesome! He listened to our needs and helped us find the best mattress for us! Definitely recommend visiting them.
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September 2024 by Debra Hernandez
Excellent customer service. Bill and Daniel helped me pick out a mattress suitable for my need and in the price range that meet my budget. Great Experience at the Matress Firm in Hiram GA.
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August 2024 by Joseph Blackburn
Daniel (the manager) was fantastic. I was not planning on making the purchase today, but Daniel was not a pushy salesman. I have worked in retail for twenty years and had my three kids with me as well, I was not looking for a high pressure selling environment. He showed me a great deal and told me a bit about the mattress. He engaged with all three kids and made them feel welcome in the store. Which was great, because the mattresses are for them. Needless to say, I bought mattresses tonight. Mattress Firm will definitely be the first place I start my next hunt for a mattress. Thank you Daniel for a great shopping experience!