JCPenney has been a trusted shopping destination for style, quality, and value since 1902. The Hiram, GA location offers a wide selection of products, including exclusive brands like St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie, to fit every lifestyle and budget. While some customers find the store nice, they note that certain items may be overpriced, and the selection of pocketbooks and women's wallets could be improved. However, many customers praise the friendly and attentive staff, especially the cashier Niya, who made one shopper feel valued. The store's salon and portrait studio also receive positive feedback, with customers highlighting the experienced photographers, reasonable prices, and convenient photo selection process.