“I want to give a special THANK YOU to Kayla for offering some of the best customer service I've ever had! Thanks to her, I was able to get a new phone in a timely manner and a time of great necessity! Thank you, guys, again! This location is great! Keep up the amazing work.”
“I have had nothing but great experiences with this store. No matter what I come in wanting to do, they immediately greet me and ask how they can help. I've never had an issue that they weren't able to solve. Shout out Devin for helping us with our new phones, and even following up days later to make sure everything went well. A lot of internet/phone issues require patience, and I think that's the only reason people have rated them anything less than a 4 in the past.”
“I was recommended by the 844 customer service technician after my modem would not connect at my home to come to this location and exchange my modem for a new one. I was greated immediately with a smile from Sona ( the customer servicer rep sorry if i mispelled the name), who not only set up the new modem but suggested me combining my 3 cell phone line account with the internet account. I didnt really have time to discuss further with him today but I'll definitely be back to see him so we can discuss further. With his smile he was also knowledgeable and pleasant. Thanks Sona, I appreciate you and thanks T-Mobile for hiring great customer service personnel”