The Home Depot in Paulding County, Hiram, GA, offers a wide range of home improvement and gardening supplies, including tools, appliances, outdoor furniture, building materials, and garden products. Customers appreciate the helpful and knowledgeable staff who assist in finding items and provide expert advice, making shopping easier and more efficient. The store is well-organized, clean, and maintains safety measures, creating a pleasant shopping environment. Visitors often find competitive prices and a broad selection of brands and options, including gas and electric chainsaws from top and affordable brands, perfect for yard work. The staff's friendly attitude and willingness to go above and beyond stand out, with particular commendation for staff members who provide excellent customer service. However, some customers have experienced issues with management responsiveness, noting that calls for assistance to management often went unanswered. The parking lot has been described as logistically undesirable, and concerns about theft and shrink are mentioned, suggesting security might be a concern at this location. Overall, The Home Depot in Hiram is a reliable place for home improvement needs, supported by helpful staff and a good product selection, despite some management and logistical issues.
Purchased outdoor ceiling fans s online. Staff was very helpful and assisted i pulling the order quickly for me.
July 2024
Bad management. Customer service employee should be the manager, she did a fantastic job and kept a good attitude. Called for help from management over 5 times on intercom. Management never showed up. Felt sorry for her.
July 2024
Store is kept clean and tidy compared to the villa rica store. Staff are willing to help with any questions you have.
