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March 2024 by Rhonda Brown
I have used this neighborhood Enterprise for both business and personal. My most recent rental was for personal use and I met a few new people (to me since my last rental). I will say the combo of Tiffany and Tyler is unmatched customer service. Tiffany has a caring warm disposition and made sure I was comfortable with my vehicle at pick up and Tyler was PROMPT to greet me upon return and quickly got me on my way! This professional and friendly environment is exactly what is needed.
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March 2024 by Lynda Vee
The staff in the Hiram location were amazing. The pick up and drop off were less tahn 10 minutes. Very prompt and courteous, they addressed my concerns and gave a quick remedy for my inconvenience. If I rent again I won't hesitate to go to the Hiram location.
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March 2024 by Matthew Aurand
whole staff at this location was amazing
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February 2024 by Anthony Amos
Great car rental experience.
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February 2024 by Vincent Preston
Great customer service and collection of available vehicles. Highly recommend Hiram Enterprise!
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February 2024 by Tai Ngo
Thanks to my guy Tyler for a great customer service. Got me a nice Mercedes for a lil road trip ?
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February 2024 by William Flournoy
I’m from New York and came to Georgia to visit family and needed a rental. The staff at enterprise were very polite, helpful and most of all very kind. I would definitely rent there again and tell family and friends. Thanks for a great experience.
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February 2024 by Beverly Walwyn
Tyler, Cody, Jordan (I may have the names incorrect) were all phenomenal!! Although, I was extremely upset at the root insurance that totaled my car and didn't extend my rental, your staff encouraged me andmade me forget about them. Kudos!!
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February 2024 by Antoni
The car we rented was a suburban but of course it wasn’t available when we got there we ended up with the 2024 wagonear, really nice SUV, rides very nice, got us to NJ and back to GA safely! I just wish that when reserving your rental that they specify how all of the charges included should be on your credit card when renting an SUV or whatever! I received a call the day before to confirm our reservation for the next day pick up, I was told what amount was needed on the major credit card for pick up only to find out that I needed all of the rental amount on my credit card in order to complete to pick up process(rental, deposit and insurance) once we were there! Once I completed adding additional funds to my card at pick up, then we look at the rental just to go over what we needed to know about the vehicle and looking for any previous damage, the staffer that was helping us then ask for insurance coverage money and also states how that fee is supposed to be added to the credit card as well ?! I ended up using my own but Come on now! Not everybody rents cars all the time! Please inform the customers of all fees included to rent the vehicle way before hand especially if it needs to be on a credit card, not hard to do! I mean one of the staff members called a day ahead to say only the deposit needed to be on a major credit card which was all wrong! Keep in mind that we reserved the car a week before pick up! Plenty of time to inform us!
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February 2024 by Ella Jones
Good service
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February 2024 by Alberda Fulce
Wonderful service
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February 2024 by Toleah Matthews
Super helpful and fast service. I was in a little accident in one of their vehicles and everyone cared about if I was OK. They helped me through a scary time and I'm super grateful ? The entire staff is amazing and professional. I'll be back very soon.
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February 2024 by Jules Sanchez
Down grading from 5 stars to two stars. Enterprise used to be my go to. But the last 3 times I've rented from then they've given me trash. I don't expect much when I'm just renting a compact vehicle for the lowest cost but I also don't expect to have to maintain the vehicle... It's one of the very reasons I rented. This last vehicle had a leak in the front passenger side tire, so I had to fill it up everyday to start my day. Sometimes I'd have to fill it twice if I was driving more that day. Also no windshield washer fluid, which is very necessary when driving through ga & fl. Just trash
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January 2024 by nola ladii
Mr. bobby Herrington, was very helpful explaining the terms and conditions of my rental. I also received a very good rate per day.
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January 2024 by A
The entire staff were pleasant and helpful, I will definitely be renting from them again!!!