-
November 2023 by Kylee Madison (Kyepie95)
My husband's phone broke and we worked on and off with Kayla to get it replaced. She was absolutely amazing! Very patient, understanding, and kind. Throughout the entire process I made sure to see her and she was always there to help. We also worked with Dariane towards the end and she was also outstanding. So thankful to have someone who actually cares about customers and not just the $$$
-
January 2023 by Bro Go
The representative was attentive, provided solutions to all inquiries I presented. Smooth interaction. She provided service of excellent quality.
-
January 2023 by Renee Sylvester
Alixiana provided excellent customer service! She obtained a specific model phone we were looking for from another location, thoroughly explained the service plans, and stayed late to ensure our new devices were set up before we left the store. My husband and I really appreciated that Ali went above and beyond to make upgrading an easy and efficient experience!
-
January 2023 by Susie Jo
DON’T WASTE YOUR TIME HERE…Well, we thought it was great here until my two day shipping for a new phone still isn’t here (ordered last Tuesday - 6 days ago). The lady sold my husband an iPad from 2016 and didn’t give us the SIM card.Only reason I gave 1 star is because I can’t give 0 stars. When my husband went in to get a SIM card the store manager, I believe, told him it was an outdated iPad and she would order him a new one.A few days later we find out that we’re paying for a line without anything connected to it. They want to charge us for the “updated iPad” as well as another activation fee.This place is a joke.So here we are… disappointed.They don’t have hardly anything on display. Like 5 or 6 phones total and limited accessories.I’ve never felt so disappointed with such a major purchase in my life….
-
January 2023 by shelby lariscy
Kayla was very professional. She was patient and made sure we understood our new bill. Will be doing all my business at this location with Kayla.
-
January 2023 by Jordan Brown
Ryan was excellent, she knew exactly how to show great customer service. Smooth transaction via phone transfer and great experience. Thanks!
-
January 2022 by Bessie Ellison
I love this location! Kayla is so helpful and friendly EVERYTIME I come in. I'm not tech savvy and she is so patient with me. Always a great experience!
-
January 2022 by Yolanda McDonald
Kayla was wonderful at helping me upgrade my iPhone. I’m a bit slow with technology and she was very kind and patient as we went through the steps of transferring my data.
-
January 2022 by Andre Connor
Kayla was amazing. She took her time, helped me understand and I left feeling like she as an employee really cared.
-
January 2022 by James Underwood II
The Verizon staff was very professional and helpful. They answered any questions that we had. Special shout-out to Kayla who was very patient and friendly!
-
January 2022 by Jennie Nguyen
Goldee really helped me out with everything I needed. Starting a new plan and getting a new phone with her help was such a great experience especially during covid times. If you come here please ask for Goldee.
-
January 2022 by domamean
The first woman sold me something for iphone only when I showed her and told her I had an Android, then came back and the would only swap it out I couldn't get a refund... The next thing they sold me is broke, so it took me back 32 days later and they said they can't do anything it my fault for waiting over 30days to do something about it... I wouldnt go there this isn't even the first time I had an issue with them....
-
January 2022 by Brittany Muldrow-Janer
Goldee customer service is great. I was more than satisfied with her effort and ability to do whatever she can to help.
-
January 2022 by John K
Horrible customer Service. Said they couldn’t help me because I didn’t order my phone from them . Went to the other store in Hinesville and they were glad to help me even though I didn’t get my phone them either. Helping people is the way to build those long term relationships.
-
January 2022 by Nikki Nash
I went in with a problem with my phone and Kayla helped me out. She was patient and very understanding!!! If y’all go in, ask for Kayla!!
