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December 2022 by Maya Swiderska
OMG thank you so much Jennifer!!! I had the best experience and I absolutely love love love my hair❤️❤️ I would definitely go get my hair done again by Jennifer!!Services: Hair hydration treatments
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September 2021 by Cait Byerly
Jennifer fixed my at home dye job for an extremely reasonable price. I won’t go anywhere else!
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September 2021 by Latasi Pangelinan
Got a haircut here today with Jennifer and just want to say that I love it! She did amazing and I do recommend coming here! Thanks Jennifer for my haircut!Service: Haircut
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August 2021 by Marie Liles
Great experience and educated hair stylist, Jennifer was amazing! I now have someone that I trust to cut my curly hair.
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August 2021 by Cat Simpson
Jennifer was amazing! I had no idea what I wanted and had never treated myself to a salon experience before. I absolutely love my hair!
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April 2021 by Esther Rankin
It's been a few years since I went here but my experience has stuck with me and I feel like I need to say something. I had moved a little but away from my normal hairdresser so I booked an appointment here to get a trim and have the hairdresser curl my hair for a Valentine's date I was having later in the day. I can't remember the name of the specific hairdresser but she was incredible rude. She told me my hair was thinning and looked really bad and that I need to see a doctor because I apparently had thyroid problems according to her. The experience shook me. No woman wants to be told things like that. I was accustomed to receiving compliments from hairdressers about how healthy and shiny my hair is. Anyways I made an appointment with my doctor on the hairdresser's advice and had my thyroid checked. My tests came back normal. I returned to my usual hairdresser a few months later and told her about my experience here. My usual hairdresser told me my hair was not thinning and was completely normal and that the hairdresser I saw here did not have a medical degree and had no business telling me my hair was thinning. Do not go here. You can clearly see from the reviews the staff is rude and unaccommodating.Service: Hairstyling
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December 2020 by Es Rankin
It's been a few years since I went here but my experience has stuck with me and I feel like I need to say something. I had moved a little but away from my normal hairdresser so I booked an appointment here to get a trim and have the hairdresser curl my hair for a Valentine's date I was having later in the day. I can't remember the name of the specific hairdresser but she was incredible rude. She told me my hair was thinning and looked really bad and that I need to see a doctor because I apparently had thyroid problems according to her. The experience shook me. No woman wants to be told things like that. I was accustomed to receiving compliments from hairdressers about how healthy and shiny my hair is. Anyways I made an appointment with my doctor on the hairdresser's advice and had my thyroid checked. My tests came back normal. I returned to my usual hairdresser a few months later and told her about my experience here. My usual hairdresser told me my hair was not thinning and was completely normal and that the hairdresser I saw here did not have a medical degree and had no business telling me my hair was thinning. Do not go here. You can clearly see from the reviews the staff is rude and unaccommodating.
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September 2020 by Courtney Cline
Worst experience of my life. Jennifer cut more than I asked her to. She botched my “bangs” then bled me having thinner hair for it when I have always had my hair tapered with no issues. I asked for a pretty blonde balayage and came out with red hair that got darker and more red as the day went on. She kept saying it’s the toner it will fade and to give it a week. It did not fade like she said after a week. Was supposed to go back in a week later (two weeks after the original date). She rescheduled my time then cancelled on me because she was so behind. When I asked for a refund she was extremely rude, disrespectful and unprofessional. She said it was pretty and no red was used, despite it bringing red. She would not give me a refund because she thought it was pretty even though it was not even close to what I asked for. Not a nice person. Avoid at all costs!! I would give zero stars if it were an option.
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September 2020 by Sarlett Alcala
The owner Jennifer has the nastiest attitude. She talks ugly about customers to other customers. She canceled my appointment without letting me know and when I kept texting her to reschedule she ignored my texts and calls. My favorite hairdresser there left and I decided to give Jennifer a try but when she ignored me I banned that place.
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November 2019 by Athanacio Tellames
Super place with excellent services.
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November 2019 by Marina Hernandez
Great experience for my first time with The Mad Hatter Hair Salon & Color Studio! My blonde baylage was done by Jennifer Tucker. I loved her service and honesty about everything that had to do with my hair/process.
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October 2019 by Jessica M.
I arrived 20 minutes early and doubled checked the address on the website. I wasn't sure I was at the right building because it didn't look right but there was a huge sign that said mad hatter salon. I thought maybe she was running late and I didn't want to be rude so I sat there until ten minutes after my appointment waiting for the place to open up. Still no one, so I decided to call her. She informed me that I was at the old location and people get confused all the time. (so maybe you should take your sign down) This is the address that is listed on the WEBSITE. She did not sound at all apologetic or surprised that I was at the wrong location. If anything, it seemed she was annoyed with me for going to the wrong location. I brushed it off and rushed to the new address she gave me and for the life of me I couldn't not see it. I kept circling the same block over so I texted her and she replied back to help me find it. It was not anywhere that I could see. So finally I called her, and I had happened to pull over in a spot that was directly in front of the building or I never would have seen it. She was not attempting to look out the window or flag me down at the door. She was on her phone when I finally arrived, flustered. I was very apologetic and I felt bad but she explained it happened all the time. The sign on the window was not visible from the street so it's no wonder I did not see it. At the end of my color it was several shades darker than what I understood it would be. I messaged her and asked if there was a manager I could speak with and she told me she was the owner. She told me to wait 2 weeks and it would lighten up. It did not lighten up. So she offered to have me come in so she could put a few highlights in. We scheduled the date but she didn't respond to any of my texts or phone calls to confirm the appointment. None. So over $200 later ( I also tipped her well for the color I hated) I ended up doing a lemon and peroxide lightening at home. Never going back again!
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August 2019 by Stephanie Rene
Jennifer did amazing with my hair! I was happy to find a place in town so I don’t have to travel anymore. Great vibe in the salon!
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June 2019 by Tina Garcia Wilkins
Friendly staff and great service. Best colorist in town. Gordan knows how to transform your hair into the best style and color for you.
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May 2019 by Terri Whitehead
Considered coming here to get my hair fixed from a previous salons mess up. Made sure to read reviews this time though. The number of bad reviews and people stating their unprofessional is outrageous. And to see their very unprofessional responses to these reviews makes it look like what these people were saying is true 😬 glad I took time to read before making this salon choice mistake number 2