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November 2023 by Karletta Lewis
I love bringing my cars here. The service is great the customer service is exceptional they have worked on two of my vehicles and finding a new shop from being out of town is wonderful
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November 2023 by Samauriya Price
I came to this shop and was unable to get my car fixed. However , I was charged numerous times for a diagnostic that was in fact paid for. I unfortunately had to go to a different car shop. I highly recommend if your a women to bring. a male for example your Brother, Dad, or Boyfriend because they will definitely try to get over on you due to the fact they think your less educated on cars.
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November 2023 by Jarrod Owens
Confused…. If I could give them no stars I would. I came in to have my car I brought from Carvana checked due to slight noises I have been hearing from the front driver side. After talking to the front desk about my issues I wanted them to put my car on their diagnostic machine. I felt certain that they would do their best to fix it since my car was still under warranty. I wanted the works just to make sure that going forward nothing else would go wrong until its annual maintenance. Well, to my surprise, the mechanic comes out and takes my car around the block to check for the noise. A few minutes later he returns and tells me he does not hear anything so he wanted me to ride with him. What’s weird is I have not seen that move done EVER especially with a company that should have been equipped with a computer to do the hard work for them I guess I was wrong. So I get in the car and we drive down the street and as we’re driving he’s telling me he doesn’t hear any noise repeatedly as if to say that I’m hearing things or I’m just wrong, which in any business is a no no because the customer is always right (within reason).After the drive with the mechanic, I became so frustrated that I just told him to give my car the works and just put my car on the machine.Well, after having my car for only an hour and a half they called me back to tell me that my car is fixed but they could not find the noise then that means my car is NOT fixed and then she says through Murphy’s Law, The noise will get worse, and when it does to come back, I was like wait are you serious. What reputable business would tell a customer something like that? Well I end up paying for services which I was not satisfied and as soon as I drove a few miles the sound started. All in all I will be contacting Carvana to tell them about this as soon as possible since this mechanic was one of Carvana‘s recommended mechanics near me in their network. I will NEVER bring any of my cars to this shop and to add to this debacle they had a dog walking around customers as if we were not at a mechanic shop but at someone’s house so unprofessional…..
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November 2023 by Shavonda Jackson
If your getting your car fixed thru an insurance claim ABSOLUTELY DO NOT take it to this shop he was rude to the insurance company and me and was very difficult to work with and then refused to do any further work on the car resulting in me having to find another shop if your a female don't go here he change the prices of the work he did do twice and the car still wasn't working , he then proceeded to tell me insurance company he didn’t know if the damage was even related to the claim which was definitely not true this whole ordeal has push my car recovery process back the way i was treated here is absolutely ridiculous!
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November 2023 by Simply Nay
Very rude I wouldn’t recommend you to come to this shop for anything the way this man talked and handled me was is so wrong on so many levels I wanted to shop local & with a small business and I regret it he did not fix my car I ended up having to get it towed to another shop which cost me more money I wish I could give it 0 stars !
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October 2023 by Al Hardy
Outstanding automotive repair shop. I always received outstanding customer service whenever I take my vehicle there for repairs.
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September 2023 by Tee Robinson
Rene was awesome! My car was smoking, broken down, & inoperable! She got me back on the road in the next 24 hours! She treated us like guests, not just customers! Her communication was great! I really don’t want to have to see her again (please car keep working lol), but if something goes wrong with my car again, she will be my go to!
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July 2023 by bigmikegt
Customer service was great. They started to do work another shop recommended but diagnosed it themselves, saved me money and is definitely my new auto shop.
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June 2023 by Mike Schmidt
Lady literally screamed at me as I walked through the door before I could even get a few words out and said we can't help you we're too busy. Car was broke down in the lot. I asked, "even if I'm dropping it off?" and apparently that was her last straw and she was totally rude and unprofessional for no reason. Needless to say I will never attempt to go here again and will let everyone know.
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May 2023 by Mike Cowart
Rogers' auto care has serviced my cars for 30 years. Always professional, quality work at a reasonable price.
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May 2023 by Lonnie Harris
Very pleased with Rogers Car Care, Renee was very knowledgeable and helpful in my vehicle maintenance.
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February 2023 by Miranda Boddie
I'm so happy that I took my truck to Renee, customer service tops any shop I have been to in hinesville, ga and so is the work. I HIGHLY recommend Roger's Auto Care if u want ur vehicle to be treated well and did I mention the BEST prices in town!!!! You will not be disappointed at all, Thanks Renee and I will be back!!!!!
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February 2023 by Brandon H.
This is the worst shop I've ever experience. I've never seen a more clueless group of "mechanics" break so many things and not tell the owner of which the vehicle they are working on. I brought in my mustang to get diagnosed for a rough idle and explained it was probably a vacuum leak. They really didnt want to listen to a person of my age, little did they know i had been talking to my father which has been Master Tech for 20+ years and I also am in college for auto tech. When I received a phone call stating to come pick my car up i was returned now a car that could not stay running unless i kept my foot on the gas and they Charged me 400$ to say nothing was wrong with it other then it needed to be retuned. I was livid at the fact they fixed nothing. But instead of keeping a brick of a car i decide to fix it myself. Little did i know the I'm going to say head "mechanic" had destroyed 2 hose clamps, broke a bolt off into my engine block and left it, and placed the fuel injectors back in with no o-rings. This shop deserves to be shut down and best believe I'll be reporting this to my higher ups in the military to get this place on the list so they can't scam any other soldiers out of their money, and destroy their cars.
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February 2023 by BIG AL (Capone)
Honest shop that you can trust. I really appreciate their respect for true automotive repair industry standards. They are not like alot of scam artists shops around hinesville screwing over service members. They deserve all the business they can handle.
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February 2023 by Angelica Parris
THEY DO ALIGNMENTS - so don’t use the other guys! Excellent customer service even before repairs.