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November 2023 by Couch Potato
Service was great. It was going to take longer than expected to order parts and do the job. I needed the vehicle earlier so I decided to just do it myself with the information that they've given me...
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November 2023 by Amber Hartl
I wouldn't even give this place one star. Took my car to get an oil change and tire rotation and balance and was there 3hrs for them to come out and tell me they were refusing the rotation and balance because my tires were threaded too low(which I understood to a point) and then they told me my battery needs to be replaced, my windshield wipers need to be replaced(I just did that 3wks ago), and last but not least they are also refusing to do my oil change because quote on quote there's a oil leak somewhere. Now I have never had to refill my oil and I just had an oil change 3000 miles ago and that mechanic shop didn't say anything about no oil leak. I honestly believe that they just didn't want to work on my car because its an older model vehicle. I am a single mother of three and once I told them that I could not afford to do the battery and the windshield wipers and all the other stuff they suggested that's when they come telling me that they were refusing both of the things I put my car in there to begin with. I will never be going back there. They are money hungry people.
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November 2023 by Marquis Kelley
Absolutely one of the best places to get your vehicle checked out. They gave me a pretty nice discount, fixed my radiator and the customer service was outstanding. Will definitely return
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October 2023 by jana tewid
I usually don’t do reviews but I had to this time! 1st time I went, they checked my tire and put air in it for free & plus, the customer service was great. Then I had to go again bc I noticed the air in my tire was dramatically leaking. I ended up waiting for a couple hrs bc they didn’t annotate that I was waiting (I didn’t mind). When it was payment time, the female owner (I’m assuming) waived my fee to patch my tire. Grateful that they’re considerate of my time & had great customer service. Def would recommend!!
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October 2023 by Ashley Smith
Only reason I’m giving 3 stars is the older lady at the front counters customer service. The young girl- Wonderful. I got there at 8:50 my appointment is for 9. Young lady said it would be about an hour until they got my car back for an alignment. I said oh wow even with me making an appointment ahead of time? And the older lady chimed in and said “That’s for the day of” - Like what?? It is the day of? And it didn’t require a smart remark, I understand business and customer service- Just politely say we are a bit backed up and working as quickly as possible.. Other than that, My issue wasn’t fixed yet. I will have to return within my 30 day time frame but unfortunately I don’t see myself returning otherwise. Mechanic was informative and friendly!
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October 2023 by Madge Cooks
My car was towed to the shop on .9/27/2023 at 9:45pm and left for early morning repair requested pick up by 12pm. I received no call as to the servicing of my car. I had to call throughout the day about the status. Finally at 5:15 pm after calling to see if my car would be ready today for pick up. I was told within 30 minutes. Then I am a veteran and had a gift card for $25 but I was only able to use my gift card and not my veteran discount. Poor service overall.
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October 2023 by Daniel B.
A great word to describe this business is "Circus". I've tried them a few times; always the same. Service here sucks! Today I went to pick up a tire that they said would be ready today and they hadn't even started it. Said they lost the paperwork. Then one lady tried to blame the other. Then I was told the wind had blown some of the work orders into the plot. I only use them to fix my tractor tires. Wouldn't use them for anything else. Gonna try Bill Duckworth next time. Bunch of clowns.
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September 2023 by Brandi McCullough
I chose this place due to the need of an alignment, with my new tires mounted and balanced. I was 1st quoted the wrong price at $100 difference. 6 hours of sitting and waiting all that was done was the tires mounted. No alignment. The whole reason for being there and not closer to my home, where it would have been $130 cheeper. Basically payed $181.98 to put on tires that I had. Horrible experience. Do NOT recommend this place!!!
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September 2023 by Tiffany Real
Just needed my tires topped off with nitrogen. Not even the dealership had access to nitrogen. Thanks for the movie while I was waiting...even though I didn't wait that long! Super nice ladies...y'all are great!
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September 2023 by Marc Welhaven
Excellent overall experience. They communicated well with my out of state tire pro dealer for warranty work. Everything was seamlessly smooth and professional. And they have an awesome waiting area!! Thanks again Liberty Tire & Brake!!
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September 2023 by Jay Cancel
I came in from out of town and my tire popped. After looking at the reviews I decided to come here. I did not regret it. The service was amazing and hospitable. They are honest and fair priced. I am glad to have stopped here and get road ready.
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August 2023 by Jeremy Acevedo
The only place I get my vehicle serviced. I recommend everyone do the same. Very polite, welcoming staff members and awesome service. They found one of my wheels I purchased to be defective, and they walked me through the process with the machine in the bay, of how they came to that conclusion. Saved me time and hundreds of dollars. ?P.S. I'm sorry I haven't picked up said wheels. My Rover is still in the shop as I write this. ?
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August 2023 by Tanya Roberts
Liberty tire was very detailed in explaining the service that was needed to take care of our car needs. Liberty tire has been servicing our vehicles for a few years now and we are pleased with the service we receive. I will recommend Liberty tire everytime. The front desk staff provided excellent customer service. The manager took time out to speak with us as we had a few questions. This is what servicing your customers should be. Thank you Liberty tire for taking car of us!
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August 2023 by B. Suzie Spears
This visit was a no for me. The 8 am appointment turned into a 5-hour nightmare. This review isn't about the quality of work or the friendliness of the staff. It's about the poor time management and lack of priority of the customers choosing to wait in-house. They do offer a shuttle, but I was unfortunately informed of it about 3 1/2 hours in to my wait. There is room for improvement. If those issues were resolved, I would recommend them. I will return and change my review if I find that to be the case, but until that happens, I can't recommend or rate any higher.
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August 2023 by Joye Middleton
Absolutely the best service in Hinesville, GA. I walked in without an appointment and they accommodated me in no time at all. Pricing was affordable. Staff and courtesy drivers were friendly and very professional. Overall rating is a 10 out of 10. Highly recommend for superior service.