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February 2024 by Audriana Howard
The best experience ever. I came here with a bad experience from another place and the staff were so helpful and understanding. They accommodated to my every need, the apartment complex is very nice and quiet! Everything is clean and up to date. I feel so welcomed and so safe here. Most people leave rates based off personal feelings and I leave genuine and honest ones. Literally everyone that’s works in the office in management here is helpful and understanding! They assist with every need and want & are very inviting for you to come back and ask questions! Hands down the best experience. I will recommend to anyone !
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February 2024 by Joseph Abreu
AMAZING STAFF!! I been living here for about 6 months and I could not love it more, i love the inside and outside of the apartment, everything has worked perfectly and have not had any problems, the staff are so kind and would recommend this place 100%
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February 2024 by Tasha Lopez
Unhappy with my service
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February 2024 by Khavion Wesley
Amazing apartments and amazing staff. I absolutely love it here!
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February 2024 by Toddrick Jackson
Outstanding Community, and the staff goes above and beyond to make us feel welcome. Ms.Anita, Ms.Melody and Ms.Natasha have been amazing with their work ethic and commitment.
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February 2024 by Stefani Johnson
Natascha was great. She gave me a tour and was very friendly. Place seems awesome.
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January 2024 by Anna Seguin
I Absolutely LOVED living here! There is always parking available close to your unit, the community is gorgeous, and the staff is super friendly. All maintenance requests were handled quickly and the workers were personable and efficient at fixing appliances. We only had a couple issues with our AC unit not producing cold air but they immediately fixed it. The apartment provides you with Wifi for 75$ a month, and honestly I found it really convenient as I didn't have to worry about finding the best deal or canceling my network when moving out. The community also provides a valet trash service for 25$ a month, this was great because you don't have to go out to a smelly dumpster lugging whatever trash you have but instead you just put your trashcan outside your door. There were a few times when neighbors were noisy, but property management was incredibly receptive to noise complaints. The price seems like it is high, but you're certainly getting your moneys worth! There is 24h access to what feels like your own gym, a clean pool that isn't overcrowded, a clean community with no trash and the lawn is always trimmed to perfection. Natasha had gotten us all taken care of when moving in. She handled the tour, she helped us sign paperwork, and she ensured that we were completely covered. Anita is very personable and easy to talk to, she made sure that we were comfortable in our new living space. I would also like to mention how great the location is! If you are military, you're only 7 minutes from gate 1. For groceries theres a neighborhood Walmart right next door within walking distance. Don't want to use this gym? Perfectly fine! the YMCA is right in your back yard. Looking to play some tennis? James A Brown park a 5 minute walk. Overall if you're looking for a luxury space with lots of amenities and a great staff, this is the place for you.
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December 2023 by Ethan Malkowicz
Great apartments, absolutely beautiful inside and around the apartments. Don’t believe a lot of the reviews on here, some people are way too picky/critical. Haven’t had a single problem.
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December 2023 by Tayler Vest
Josh was very helpful and informative to help solve my issue.
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December 2023 by Grinch Gunner
Josh from the maintenance team was excellent and fast!
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December 2023 by Treasure Collett
Great maintenance team! Josh was super polite, and fixed my broken fridge!
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December 2023 by Xhinde Hill
Okay, there are a few things I'd like to address in this. We've lived here for almost a year at this point and for the most part we've loved it.When we first got here, within two weeks we started having issues with the roof leaking. It took three months to get fixed, but that's by no means the apartment's fault. The company they hired for the roofers kept pushing things back after a few incidents. Now, I was a stay-at-home-wife at the time and I never heard a single person working on the roof, so I think the roofers may have lied to the apartment place about working on the roof. We haven't had any leaks recently, but a maintenance man also came in and fixed our ceiling from where the rain made the plaster fall, so that may be holding it back. Only time will tell at this point. Within the first month one of our AC units went out and it was unbearably hot in our bedroom. It took about two weeks to get it fixed, but that's not their fault, they were waiting on the part for it to arrive. I only mention these to show that these buildings aren't necessarily as sturdy as they should be for only being up for five years, which is part of the reason for the lack of a star.I've noticed that a lot of other reviews mention the walls being thin, but I think they're missing the fact that it's an apartment. In literally any apartment you live in you will be able to hear your neighbors. If you don't want to hear your neighbors, don't live in an apartment. That's not a valid excuse to give these guys a lower rating, it's not fair to them.The staff are incredible. There is one woman that my husband has had issues with, but only with her attitude. They answer all of your questions and if they don't know the answer (even that one lady does this) then they find out for you. The maintenance staff are also incredible. They are super quick, often fixing the problem within the same day (obviously depending on what time you submit the ticket). Everyone (aside from that one lady) is also super kind and patient. We chit chat with the maintenance people while they're fixing our stuff and they're very up-beat people with something positive to say. Not only that, they don't let it distract them and they do their work quickly and with quality.Now, there are very few complaints that I have and they are all minor. First off, while I LOVE how the high ceilings make it feel more roomy, it is detrimental to your experience in the shower. The ceilings are so high that none of the heat is kept in and it makes taking a shower freezing cold, no matter how warm the water is. Speaking of the shower, the showerheads they have are very small and don't even give enough space for me to have my full head under the water at once. The water pressure for the showers is also very light, so that's another negative. Thankfully the water pressure for the toilets is perfect for making it so you don't have to flush multiple times. Occasionally the sink will start to fill up for no reason and you've got to run the disposal in the sink, but it's only once every couple of months. The dishwashers aren't the best and seem to need either a cleaning or for the filter to be replaced, but that's something we haven't contacted maintenance about just yet, so we'll see how they handle that (given our experience with them so far I have the utmost faith in them). Sometimes the people who collect the trash will miss your trashcan (this is actually becoming a more common occurrence, which is frustrating), but the fact that they even have this service is amazing. I've never seen this service offered before and it is super convenient when the trash is too heavy to carry all the way to the trash can (I'm rather small and weak). Not only that, I don't think this is entirely the apartment's fault as they outsource this service. These small issues and the bigger issues we had when first moving in are the ONLY reason they don't get five s
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November 2023 by Stephen Zaucha
From the moment I walked in to request a viewing, to the continued service after moving in the team at Liberty Club is amazing!They always have an answer to my questions, or can find the answer for me.Natascha is an absolute delight and always has a great reccomendation for the local area.The apartment itself is very nice, and definitely feels like home. You can only hear your neighbors if they're being VERY loud, so we never do. The AC units in the different rooms work very well to keep the areas cool and comfortable.
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November 2023 by Jennifer Evans
Miss Anita has been so helpful in a search for my new home. She has answered all of my questions in a timely manner, and with out being annoyed…I’ve had A LOT of questions, because I’m so indecisive. Huge thank you to Miss Anita P!
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November 2023 by Laurie Fedak
This place is beautiful! Such a nice place to live.. The staff is very nice! Natascha Nowey is so friendly and warm hearted. Always has a smile. She really knows how to brighten someone's day!
