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September 2023 by Russell Harris
Bad service raised the price 20 dollars when we went to pick it up my sons suit was all wrinkled I dont think they did anything to it
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August 2023 by Sean Mulderry
Worst experience I have ever had. I dropped off 3 brooks brothers suits to be pressed with one of those to be cleaned. I had to wait 4 days after I was supposedly to be able to pick them up. They came back wrinkled and on shirt hangers instead of the suit hangers that I left them with. Worst of all all three suits over a 1000 dollars from brooks brothers have been destroyed. Irreparable damage was done here. This place is a scam and will ruin anything you care about!
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August 2023 by Mike C.
I have used Lamas Cleaners in Hinesville for 31 years. Always quality work, until now. Dropped off two suits on Tuesday (Aug. 22, 2023) and received a ticket they would be ready Thursday after Five PM. Needed them for a funeral on Saturday. Went to pick them up Friday morning, only to be told it would be the next week before they were ready. Was told their machines were down and suites were sent to Statesboro location. I asked how long the machines had been down and their response was, "Several weeks." I asked why I wasn't told this when I dropped them off and the worker simply shrugged her shoulders. Not good. Never again Lamas. Acquire better help and better customer service. .... Also, notice the only good review is dated 7/9/2011... 12 years ago.... Will NEVER use them again and will NEVER recommend.
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April 2023 by nancy messiha
This place is bad!!! The lady there is unprofessional and unpleasant! Brought a coat there for cleaning paid $37 for the coat itself and everything else came up to $75 the coat smells the same. Asked her if she could clean it one more time and she refused , asked for a refund since there was nothing wrong with the coat but the sweat smell in the first place but she refused again. Don’t go there, they don’t be cleaning your cloth, they just there to rib people off!!!Service: Clothing alterations & repairs
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March 2023 by phylicia007
This place was recommended to me by a resident of Liberty County... born and raised. I will not be back. Horrible customer service both drop off and pick up. I will not be back
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March 2023 by Barbara Miller
Poor customer service. Took item to be starch with cuff. Ask attendant if I needed to pin cuff. Was advised No, a note will be placed on ticket to starch with cuff remaining. Next day pick up, cuff was OUT. Told attendant not happy with service, because main reason to have new item starch was to have cuff remained. Ask for manager, not available but was advised Hannah would call me back regarding issue. No call after 2-days. Upon calling and speaking to Hannah, she advise that next time I bring items they will pin it. No apology or adjustment for next service. I feel as they took my money without providing the service I requested and manager Hannah did not care. Sincerely, Dissatisfied customer
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August 2022 by Patrick Underwood
Awesome staffService: Alterations
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May 2022 by Jerry S.
DO NOT USE THEM.They are terrible professionals in every aspect. Lost my respect and business. They are terrible to their customers and terrible to their employees. Will NEVER use them again and will NEVER recommend.
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February 2022 by Yvonne Calhoun
Rip off. My spouse put 3 1/4 length coat and quoted 30.00 for cleaning. When he went to pickup coat was charged 13.00 extra dollars for a belt and two little belts on the sleeves which is part of the coat. We have used this cleaners since the 90’s. Lady stated she had it in the computer so he didn’t get a ticket, which I would have never done. I understand we have been using the cleaners for years . We didn’t realize it was new owners since two years ago. It should have been stated a charge of 13.00 for belts prior to cleaning. Well won’t be using this service again. 43.00 to clean basically a jacket!!
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January 2022 by Romunda Taylor
Great service and always friendly.
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December 2021 by David Smith
Got my stuff back quick. And did great job
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November 2021 by Kevin Butler
Dropped off 15 shirts to be cleaned and pressed & prepaid, went to pickup 15 shirts days later (no hurry to have them done). I am only given 8 shirts (by hand) and asked to pay again, clerk has receipt in his hand. I explained 1) I already prepaid, you have the receipt with the "claim ticket" in your hand. 2) This is NOT all of them there should be more, after I hung them on the hook and counted. 3) He returned with the 7 missing shirts and proceeds to hand them over the counter rather than placing them on the hanger hook, the shirts slipped from the counter to the floor (plastic cover sliding up while falling), all I received was an apology. I should have received a refund for 7 shirts being cleaned & pressed. FYI- A surcharge for using a credit card applies, no notification before paying & calling the phone number listed gets you to a nonworking number.
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October 2021 by Somethin Or Nothin Show
I turned in my dry cleaning on a Friday, they told me it should be ready Monday. Show up Monday they say Tuesday, show up Tuesday they say definitely should be ready Wednesday afternoon. Call them Wednesday after noon they say we will have it ready Thursday morning.
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July 2021 by Elaine West
The best cleaner in town
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December 2020 by Arlene Dameron
I have been a customer for 25 years. I am pleased with their service.
