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February 2024 by Doris Delgado
We have been taking our fur babies there for many years now, they are the best, love this vet, wouldn’t go anywhere else. ❤️
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January 2024 by Taylor Budd
Per my other review of Liberty Veterinarian Medical Center, I started off going to this clinic this morning, they got us in immediately after my pup got her tail stuck in our furniture. They were very professional, kind, reassuring and all around a great environment. They helped me understand that accidents happen and this was not our fault as we felt so guilty like we could’ve done something to prevent this injury. They took such great care of our girl but didn’t have the time I believe to do the procedure needed or ability to I’m not 100% sure but that’s ok they sent us to their sister clinic that did. My only reason for a 4 star instead of a 5 star is I was told her tail would need to be amputated when it in fact did not. If I could do 4.75 stars I would for sure because they were great! Just like their sister clinic their prices are amazing! I expected to be out thousands today and for such great care I was surprised I’m not. Thank you Liberty Animal Clinic, keep up the great work. A special shout out to the blonde vet tech. I’m so sorry I did not catch your name, you brought us back into a room initially and when I broke down you helped me overcome those powerful emotions and truly made me feel so much better!
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January 2024 by Ebony Russell
If I could give them a negative 100 I would. Firstly, they seem to have an issue with telling the truth and lack empathy. I tried to be as polite as possible but everyone seems to be liars and only worried about themselves. We took our pet to them for surgery and $5k later our pup is deceased so if you want a dead family member?!? This is the place to take them to. They messed up when they decided it was a great idea to hang up in my spouses face about him returning the meds they sent home with our pup knowing he wasn’t gonna make it. The dr that performed on him exact words were she didn’t think he was gonna make it. Oh let’s not forget they told me they have cameras there for training purposes to record and then when it came down to it and me having to contact them numerous of times (asking for video footage that they offered in the first place) they stated they don’t have footage of anything. Oh did I mention the dr had photos on her cellphone that she showed me from surgery so I’m curious to know who took the photos in the operation room. So once again a lie. But what is the bummer for me is that they claimed to have given him a surgery that was worst than they suspected to which they clearly didn’t let us know of at all. Make sure you’re checking your paperwork when it comes to what you’re paying for because I’m now in the process of taking things legally and getting others involved because of the mistreat because I have no sympathy for anyone after this whole ordeal. The board and everything will be contacted asap because I’m not sure who or what they’re use to dealing with but I’m not them especially over my pet. There’s so much more but now I’ll definitely be doing my best to let all my military families and people know to never bring their pets to this place as they’re horrible. Oh the lady the called me last night asked what was the point of what I was trying to do. Well I guess you see soon because I took that as a indirect threat to tell me I can do whatever with the medical paperwork when I get it. Actually there was only one person that seemed to be genuine and that was the receptionist named Samantha. Thank you Samantha for relaying my messages after getting the run around.Update: I finally got the medical release paperwork not long after this review was made after I was told it would be sent to me yesterday. Not surprised at all.
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January 2024 by Andrew Marrs
Staff is friendly and professional! Staff manager is very helpful in helping me maintain my pets quality of health.
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December 2023 by Stacy Juarez
I cannot thank this clinic and the ladies who work here enough. Our sweet snape (cat) who was a stray that we took in as a baby had become extremely ill and I called them right at closing and they agreed to see us. We went in and unfortunately it was too late for him and we had to put him down. They were so sweet and gentle with him and us during the whole process. I was heartbroken because we loved that little guy, and today, I received a heartfelt card in the mail with his footprint and a small piece of his fur. I cried my eyes out all over again. I will definitely be taking his sister and all our other strays there when needed.
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November 2023 by Lisa L
I have been going to them for over 2 years since i got my puppy. They always take excellent care of her.
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November 2023 by ashlynn Gilbert
I feel like a family when I come in with my cats. It is easy going and I feel like any questions or concerns are answered in a way that is very professional and positive. I won’t take my baby’s anywhere else but here. They’re all very helpful in the front and supper knowledgeable. (Every great place starts with a warm welcoming smile) and we definitely feel welcomed here!
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November 2023 by Kulawnee Taylor
Just recently done my move from Florida to Georgia. Had to get my little doggie Took care of Georgia has big flea problems. The vet here took care of me lickety-split Price was OK for the most part, but Customer Service was a course outstanding they scanned in my doggies vet records from Florida scanned in her microchip. We are all set happy fur babies adults..
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November 2023 by Megan DeBerry
They were friendly and saw me the next day after calling. I did the drop off appointment and signed the paper that the vet was suppose to call me before treating my pet. That was not the case. Why did I sign the call me and discuss treatment if they just treat before they call you? Other than that it’s a fine vet just make sure you talk the the vet about treatment options and don’t rely on the call to discuss your pets care. Also it would of been good to know what’s wrong with my pet other than what I guessed for $160. Location is back a dirt road which is fine and it was super easy to find!
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November 2023 by Danielle Bleyman
The entire staff is amazing. We've used this clinic for years. We recently lost one of fur babies and they took the best care of him and us.
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November 2023 by Isabel Berg
They took great care of my Shadow. He was very sick but got better within 1 day.
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September 2023 by Robert Smith
Been going here for years, not long after DR. David Beatie opened this Clinic.
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June 2023 by Montana F.
Honestly I like the people here but I needed to bring in a fecal sample and my cat didn't pass one until 15 before they close I tried to call them and see if I could just quickly bring it in (so I don't have to put cat shit in my fridge) and they immediately put me on hold and I was left on hold until they closed. So now I have to put cat poop in my fridge overnight...
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June 2023 by Christian Patti
This is a great place to take your pets. They actually cared about how our dogs were doing. They got us the necessary documents required to ship our dogs to the UK, and when we needed extra paperwork, they immediately scanned it in and emailed it. I fully recommend this clinic, especially for military families moving overseas.
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June 2023 by Frank Herndon
Their building may not impress you but the staff at Liberty is amazing and very caring about their work. I had to have my dog euthanized and to a person, the employees went above and beyond to make sure I understood the process and were as caring as any family member. They'll always get my business.
