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April 2024 by Robyn Carradine
Fast, friendly service.
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April 2024 by Reanna Mitchell
Sold my mother a faulty device, would not fix it, found out they’re not even authorized to sell that entire brand. Wouldn’t return or refund. Expects her to continue paying without fixing it. Ruined her credit 1000% RUN AWAY FROM THEM
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March 2024 by Audrey Norris
The staff was very nice and welcoming as soon as I entered the establishment. Nadia was my salesperson and I have to say she was exceptional.
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March 2024 by Gaines Gerald
Nadia was amazing! Quick process, no hagling, no wait.
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January 2024 by Hazel Hopson
Customer service was good but the store needed to be more flexible on service delivery fees when buying one itemThe store should extend their sales an extra 2 daysI’m not to sure if I’ll be back or not in the futureThat’s why I have given a 3 star rating
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January 2024 by Kimberly Blount
I have been a customer of Badcock for years and they never disappoint. Everyone has been amazing to work with and I will definitely continue to shop with them ?
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December 2023 by Bretania Jones
The staff was extremely nice from the time I entered the store until the time I left. They made sure they told me about promotions and deals that they had. They let me know if I didn’t see anything on the floor I could look at their website which had more options. I would recommend them any day.
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October 2023 by Ken Walsh
awesome staff
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August 2023 by La'Shae Carter
Very nice and helpful staff. Very nice prices and organization in store. Bobbie Jo was awesome!
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August 2023 by Carla Bacón
Great store great items super sales representative help with a smile best store to go to in hinesville ga.
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June 2023 by Phoebe Davis
Nadia Wallace always gives exceptional customer service and Badcock Hinesville Georgia is a great place to shop we have been purchasing from Badcock for many years.
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May 2023 by Antoniette B
An absolutely terrible experience! If you want good customer service and a well put together order, steer clear of this place! I ordered my appliance last week and had to wait 5 days for delivery only to discover it was the wrong washer. I had left work early to meet the delivery drivers and I was not happy. Such a waste of time. They were willing to come back later, but what added insult to injury was when Nadia told me that I would not get a credit and an exchange for the correct washer… Really?!! An exchange for the proper appliance is only right. This was their mistake and they didn’t even want to remove or discount the service fees. Then, I spoke with Marina, the store Manager. She said I could get a discount if I accepted the display model. The catch was that I had to leave work again to stop by and sign paperwork, come back and then leave a 3rd time to meet the delivery drivers at my residence, (they couldn’t come right back because of other deliveries). Now what part of that is okay?? I canceled everything! They really need to get better organized and more efficient.
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January 2023 by Daphne Lynn
Told the sales person what I was looking for and she took me right to it. She answered all questions I had. Nice and friendly hometown service! I purchased a very comfortable sofa with chaise with availability in 2 days.
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November 2022 by Kelly Hamby
We purchased almost a whole house of furniture. They made several mistakes on delivery. There were many delays. The delivery people damaged my house and broke some of the furniture they delivered. They also threw trash in the construction dumpster across the street causing the builder to be unhappy with me. They made several exchanges but now almost a year later we are still waiting on a mattress and a bench. Every time I call them they say they don’t know what I am talking about and then they seem to figure it out and make promises but never follow through.
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October 2022 by Debra Steiss
She was absolutely wonderful with us. Very knowledgeable and courteous.