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July 2024 by Autumn Berry
Always put on hold Forever everytime I call in. Also hate it when you don’t have insurance the (app, automatic system, humans) won’t refill your prescription even if called in by a doctor. Like yes I know I don’t have insurance but I still need my prescription. Twice this has happened to me now and then I have to call in and actually talk to a human to get them to film the prescription and it’s such a hassle.
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July 2024 by David perez Dominguez
There is one good manager there the other manager seems to think she owns the store and has a weird policy when it comes to exchanges even though I've heard of multiple different things from multiple different GMS from multiple different Walgreens store locations I forgot the name of the nice manager that works there and she seems to get the policy and explains it a lot better and less of a rush compared to the other manager and there are always understaffed at this location for some odd reason it seems like they don't have enough cashiers but they also don't want to install self-checkouts store used to be cool but now it seems like it's getting more and more strict like other states Walgreens
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June 2024 by Stefan Mendoza
The first time the pharmacy actually answers the phone instead of constantly putting me back on hold I'll change this rating
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April 2024 by WhoWantsToKnow
The pharmacy is the worst. It takes 20mins to get the pharmacy to pick up the phone, workers do not even take the initiative to help find other locations where prescription can be filled, and if that is not enough, drive thru prescriptions take 20-30 mins. Absolute horrific experience every time I go there to fill a prescription.
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April 2024 by Shatisha Wilson
My experiences at this location has deteriorated over time. I spent 4 days going back and forth attempting to get reimbursed for billing errors made by the store. I'm simply switching to a different pharmacy. The level of unprofessionalism, and lack of knowledge regarding insurance verification and benefits is mind-blowing.
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April 2024 by Michelle Doyle
I shopped there this morning around 9:50. I waited several minutes at the checkout counter, but no employees were around. I had to search the aisles to find one employee. When I asked her to help me, she acted annoyed & was unfriendly during the checkout process. If their employees are going to act like her, they should implement self-checkout.
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March 2024 by Steven Capell
Do not get a prescription fulled here. They do not check there voicemail from call in prescriptions. Also of they tell you the wait time for it to get filled ypu better multiply that by 3. 30 minutes to fill prescription turns into 1hour+!
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February 2024 by Just flo
Been on hold 10 min just for someone to pick up and put me on hold again. 7 times so far. Now I work for a doctor who needs an answer about a medication the patient is taking while the patient is in office, he can not give an answer to patient because NO ONE ANSWERS he literally needs a yes or no we can’t leave a message !!!! Update as writing total now is 10 it rang for a min then hold again. I’ll let patient know you are not a fit for him or us thanks !!!
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February 2024 by Lily
Every time I have to pick up a prescription here it turns into a circus. I’ve never once been able to get my medication on time because there’s always some problem on their end.
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January 2024 by Wes
Pharmacy sucks and can't leave a star less than one. Booked an appointment well in advance and have been waiting in the lobby for almost 30 minutes past my appointment time even after arriving early to check in... I feel like garbage and now have to go ask if they've forgotten about me, SMH. Definitely will be going elsewhere when I need services in the future.Update: Almost 30 minutes to the minute after my appointment time did they call me up just to tell me insurance doesn't cover the test and that I'd have to pay $20. Then they proceeded to tell me to go wait longer..
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January 2024 by Carly Tse
Zero customer service for patients using the pharmacy. There’s always some issue or another, including them entering information wrong resulting in insurance not running properly. Not good patient service at all.
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January 2024 by Markes Moore
Great service great employees and great customers
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December 2023 by LS217
So you enjoy waiting around just to be told no due to untrained staff? Do you love being ignored and treated like a pest? This is the place for you. It's a shame because it's a very clean store in a central location but when there are so many shortcomings one should question whether or not they should be at Walgreens or the CVS across the street.
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November 2023 by Joey Pasint
Do not get your flu shot here. Make you set up an appointment due to short staff and even then you will still wait an hour before they see you. This place is literally 50x worse than s dmv. Can’t believe this is a for profit store. Literally get government-run vibes. Absolute trash.
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October 2023 by Tyler
The store staff are usually friendly and helpful, but the pharmacy is pathetic. I get there's staffing shortages and demands are high, but a little customer service goes a long way. Instead, you can call them, wait for about 20 minutes and then the phone will just magically be hung up on you. It's great.
