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August 2024 by Martin Lawrence
Great price, friendly and quality service
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August 2024 by Robert Smith
Always good
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July 2024 by Isaiah DuFresne
Last year I took my Toyota here for new brakes. I get a call the next day saying the car was shaking violently and if they could go ahead with repairs, so I had to explain to the mechanic that the car was just fine when I brought it in and that wasn't the reason it was there and they needed to fix whatever they did with it. In the end no-harm, no-foul, but then I brought my Suzuki in...
First it was supposed to be more general maintenance stuff, including servicing the transmission. However, one of the bolts broke off in the transmission pan and they couldn't get a mechanic to re-drill the hole for three days, leaving me without a car over the weekend. I just figured it is what it is. Finally Tuesday comes around they ask me if I want to replace my front brakes, my current total is at ~$700 with all of the other work they did. I say yes. They call me a few hours later and say my total is over $1100. What? First I found out they added an extra part and the total went down to $900. "Oopsie" moment, but then there's no way two brake pads are $200. Well apparently they replaced the rotors without asking me, and looking at the rotors all they needed was to be cleaned because there was a light glazing on them. Silly me I paid for them anyways because it was closing time and I wanted my car back, so I finally get the receipt AFTER I paid and I drive the car home. I get on the freeway and the car starts shaking! I make it home and I'm missing a lug nut, and I look at the receipt and not only did they charge me $40 for rotating the tires and messed it up by forgetting a lug nut, but I had already asked them to check all of my brakes which means they had to take the tires off and put them back on anyways, so effectively I got double charged for that labor and they didn't even do it correctly.
Also, I forgot to add, my engine started smoking when I got home because they didn't clean the oil off of it after doing an oil change. Minor but still was concerning.
As far I'm concerned they owe me $40 and a lug nut, but luckily I had a spare one. Not worth my time to go back and argue with them now though.
Update: They also cross-threaded one of the lug nuts.
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July 2024 by Terence “Tee Jay” Mahone
Very quick and friendly service. I was in and out within 10 minutes
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May 2024 by My Account
Lied on safety inspection and tried to get me to pay for $1200 worth of work on something I don't need
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May 2024 by Hugh Gibson
Had a screw stuck in the front driver side tire of my 2016 Ford Explorer. They put at patch (NOT plug) on the tire for $37.50 total. Very reasonable price. Very friendly folks, we also talked about issues with my tire pressure readings and possible solutions. They just want to help. Really great crew.
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May 2024 by Cam Hughes
They were very knowledgeable and reasonable
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May 2024 by James Lawson
Homestead and Trust worthy
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March 2024 by William Burch
I have used other repair shops in Columbia County and my experience with Rick at Gate 2 convince me that I get reliable and honest (not overcharged) service here.
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March 2024 by Kelly Andrews
We found this place when our tire exploded on I-20! So glad we did!!!! Everyone was so kind and accommodating. The kiddie corner while we waited was an unexpected added bonus. They got us a new tire and fixed part of my bumper in no more than half an hour. Cannot give enough praise.
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January 2024 by Grisel Castillo
They were able to quickly fix a hole (with a patch) in my tire and reasonably priced. Will definitely go back for all my tire needs.
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December 2023 by walter draper
Plugged a nail in tire quick and reasonably
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October 2023 by Jarrell Sampay
The technicians were honest and to the point, offered option for repairs and very patient!!
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October 2023 by Carlton Bauer
I have taken several vehicles here for repairs over the years, and they always had them repaired right and for a good price.
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October 2023 by Deborah Paluszynski
Great service in a timely fashion. Been using them for years now.
