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June 2024 by Christina Marie Arnold
I come here every morning to do a deposit and all the tellers are so sweet, personable, and just start my morning off greatly! Awesome job yall ?
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May 2024 by Vicki Carter
Good luck scheduling an appointment on line or getting them to answer a phone call. They need to hire more customer service help.
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April 2024 by Paula Shelby
Worst bank ever....Went to drive thru to make a deposit waited for 20 minutes and I was second in line. Finally I backed out parked went inside. The bank manager (I assume) asked me how I was today, so I tried to tell him waited in a drive thru for 20 minutes then had to park come inside long line also. He never responded just kept walking into a locked room in the back. If you don't want an answer don't ask how I am doing... I arrived at 9:24 finally finished with my deposit at 9:55. Awful bank never had problems at other locations. Called customer service they said sorry for my problem that all the banks were under staffed. How do people live today without working or is it they are not hiring enough? They sent me a response to sent to customer support, I had already talked to customer support before this post. Her question to me was I just venting or did I want to make a formal complaint. If I call I want to make a complaint...
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March 2024 by Thomas James
Great Bank, Tiffany is amazing!
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January 2024 by KiLO
Horrible customer service was told to make an appointment to deposit my change after the manager said they could do it. Communication is Horrible. Teller was also very rude I said good morning how are you and her response was do you have an account here.
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December 2023 by A Gingered Life
I can't recommend this location. Received a letter 12/8, my account needed additional information to avoid closure. Visit 12/10 bringing in my forms. Spent almost an hour having paperwork looked at, which I signed and they notarized, saying my account was up-to-date. Today 12/21 my account was closed, and has to be re-opened. Will drive to a different location, not worth the effort.
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December 2023 by Chuck Croft
Nice staff
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October 2023 by Alicia Gibson
Always wonderful customer service.
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October 2023 by Rob Carter
Sitting in the bank now. I’m the only customer. Five workers and zero people helping me even after asking for help. Go to a credit union if you have the choice.
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September 2023 by Chris Beavers
I've been with Wells Fargo for many year's.. the one thing I really like about Wells Fargo is the fact they have always gotten my money back if I've had a dispute with with anything including Google..
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September 2023 by Elena Victoria
The 2nd day I am calling this brach and they are acting like they are so busy, I called several times during business hours and they were " busy" and then called the next day as soon as they open and of course they are assisting other customers at 9 am, I'm sure there is a line of them at the door.
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July 2023 by Erica Zarifovic
This branch needs to close. We are new customers for a checking account. Was told we could walk in to get a new account, got there, and was told we need to make an appointment. So me and my husband ended up getting separate accounts. We did the application online, I went to the branch in Stockbridge to do my deposit since it was close to my job...no problem what's so ever. My husband went to this branch since he was home.....and they could not find an account in his name even though he had an email confirmation and said he must make an appointment to resolve the issue?! He ended up going to the branch in Locust Grove which was about 15 min away, and they found his account with no issues and deposited his money. The teller at the Griffin location would like to blame it on manpower issues since they lack staffing, but apparently, they also lack training. The Griffin branch needs to just start over with more efficient staff.
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July 2023 by Colby E
Sat in there for 45 minutes to open an account and not one person asked why I was there, how I was doing, or If I had an appointment. They made my decision to go elsewhere with my business very easy
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June 2023 by Troy Emmett
Casandra the business banker is incredible! She packs her patience with me and handles all my business needs! Go see her for your business matters!
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April 2023 by Barbara Woods
Customer since 1983. 95%of the time I'm satisfied with the services. After all this time I finally received a credit card and was wondering why 3 stars for the bank ratings. I'm happy with Wells Fargo Bank....most of the time.
