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May 2023 by Zach Moore
Great place
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February 2023 by Rick Prater
Beth is awesome representative for Verizon. She does everything she can to show you the best plan that meets your needs.
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January 2023 by OLD Zachary Random
Employees seemed very bored and could care less. Follow the process, script. Took my business elsewhere. Just needed a new phone.
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October 2022 by Cliff McGouirk
Had a few issues with my new phone and the customer service was really great!
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May 2022 by Hannah Rutledge
When I need Verizon assistance, the store across from the Griffin Ingles is the only place I go! The people here are personable and really know their stuff. They don't have the elitist, snobby attitudes that I see at the other Verizon stores.Any time I have gone there needing a new phone, I'm in and out within around an hour. The excellent customer service makes the time spent actually enjoyable. I can't recommend these guys enough.
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March 2022 by Savannah Shockley
I truly appreciate the atmosphere of hospitality and warmth this place offers. Beth was a dream to work with; she was knowledgeable, kind, patient, and honest. They had a great selection, as well! I would recommend this location to anyone!
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March 2022 by Tillie Wade
Beth was very patient and informative. We are not the most versed with cell phones and she helped us understand how the phone works. She was very pleasant and fun to work with. Actually everyone working there made you feel welcome.
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February 2022 by Lesley Dinoff
Felton was the best! He was extremely knowledgeable of all the different phones and helped me choose the right one for each person in my family. Most importantly, he was so friendly and nice!
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February 2022 by Tomghost Thompson
I purchased a used iPhone 11 and needed to get a new SIM card because my Samsung convoy card was too large. A young lady spent almost a hour assisting a old analog guy with transfer of number and new SIM with Verizon headquarters with repeated transfers and call backs. Without the perseverance of this staff member I would have not been able to use my phone. This makes two times over the last 5 years I have been helped without spending a thousand dollars on a new phone buy a great business compared to a unfriendly corporate Verizon store. I can only imagine the service customers that purchase phones from then have. Thanks
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February 2022 by Dexter Harper
The employees at the store. Were super helpful and very knowledgeable of what they were doing. A very nice environment and I am coming back if I need any more accessories
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February 2022 by Denise Reinders
I am very impressed by each person who helped me today. Each one had a pleasant, friendly attitude. My problem was solved, for which I am grateful.
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January 2022 by Cayla Roberts
I switched service from Straight Talk (because the service was TERRIBLE) to Verizon. Felton helped me order my phone, and then set everything up. There were some issues with Straight Talk having the wrong zip code and we couldn’t get my number to transfer, and he was very patient and handled everything. I was in there for a long time, and honestly- Felton and the other two employees were great, good conversation, AND Felton showed me a website that is amazing and probably going to get me in trouble, shopping. ?
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December 2021 by John Smith
Nathan was absolutely wonderful in helping us find a phone, it was the 1st time I've had to get a phone after my retirement since my company paid for my phone previously. He made sure I understood how my phone works and will be coming back to install my tempered glass screen protector once it arrives. Thanks so much Nathan.
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December 2021 by Ma Th
I visited the Verizon retailer on Zebulon Road in Macon Georgia for my upgrade. Kelly Salter, who is the wireless account manager, assisted me. Ms. Salter was extremely helpful and went beyond the call of duty to address all of my concerns including meeting me on what would have been her day off. She is accommodating, very knowledgeable of their products and processes. I was fortunate to have her help me during my visit. ☺️
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November 2021 by Doug Hollberg
David Medley and Russell Cellular staff are always ready to help their customers.We changed my account to reflect Vet status, direct billing and Unlimited service. So very pleased with my new iPhone 13.Most of my friends and business associates use the location.My neighbor was on the phone with him when I walked in the am. She also just purchased a 13.
