-
January 2024 by Sherryl Bryan
I thought individualized customer service was a thing of the past until I visited with Robin French at the United Bank on Taylor Street. Ms. French went above and beyond to help me find solutions to my banking issues. She listened to my banking problems and was able to troubleshoot all of them. She worked with all the departments within the bank to ensure that my issues were taken care of before I left the bank.She even contacted me the next day to reassure me that everything was okay with my accounts. Wow! I was amazed at the individualized customer service provided by Ms. French. I highly recommend visiting Ms. Robin French at the United Bank on Taylor Street for the absolute best customer service experience. Ms. French is phenomenal, and she will help you solve your banking issues.
-
November 2023 by Gary Hyde
United has been one of the best if not the best financial institutions that I have ever done business with.
-
November 2023 by Peyton Jimerson
Came to united bank for a notary, and left beyond pleased. All staff were extremely accommodating and friendly. They were also extremely quick with getting my needs met. I am especially appreciative of Mrs. Debra Redding for not only doing her job, but going above and beyond for another customer during our interaction. Without stating too much, I left knowing there are still people doing good deeds - solely because it’s the right thing to do.
-
November 2023 by Mariah Brownlee
United Bank is overall an amazing community bank and I am beyond grateful for the staff especially Sharon Franks. I will be opening a business account here and she was very informative and helpful when it came to the prerequisites necessary to open the account!
-
November 2023 by Ginger Walker
Fantastic customer service
-
November 2023 by Clint Walker
Our family has savings accounts with this bank. I would recommend this bank highly. They offer great service with friendly staff interactions.
-
November 2023 by Christopher Lummus
Rebekah, liezel, Kayla are the best bank tellers ever. They are super helpful with all my banking needs!
-
November 2023 by Michelle Horton
Madison and Debra were so helpful, so thankful to have a small town bank
-
November 2023 by Sharon Franks
I started working here recently and it has been the best experience I have had ata new job! I never once have felt like I was the new girl. Everyone has gone above and beyond to make me feel welcomed appreciated!!!
-
November 2023 by Dana Mobley
I have nothing but great things to say about United Bank! We moved away from Griffin about 3 months ago and decided to keep our current account with United due to the amazing customer service we have received from them over the years. Since moving, we have had several occasions where we needed assistance and Mrs. Sharon Franks was a lifesaver!! She was extremely helpful and so professional. When she didn’t know the answer to our questions she went above and beyond to find a solution for us. I will definitely continue using United Bank and referring others to them if all the employees are as sweet and helpful as she was(is)!!!
-
October 2023 by Emily Kinard
Sherra and Madison, we’re absolutely amazing! They were fast, and very professional as well as knowledgeable. They were able to help with all of my questions and needs!
-
October 2023 by Latonya Jones
I went into this bank to open up a Business Checking Account, but I sat for 15 minutes without being acknowledged by any of the employees. Well, off to Wells Fargo I went because United Bank will not mishandle me and get my business.
-
September 2023 by debora watson
I want to personally thank the United Bank Fraud team, especially Ethan, I’m sorry I didn’t get his last name, I had a bad experience last week with these crooks that pretend to be the fine ladies and gentlemen who work diligently to protect our money. Ethan went above and beyond to help me. I appreciate his speedy response to the fraudulent activity on my account. I thank you. If I could give him 10 stars ⭐️ I would. Griffin and the surrounding counties that United Bank serves are very lucky and fortunate to have you. Again thank you for all you do.Debora (Debbie) Watson
-
July 2023 by Virginia Frei
This is truly the best bank ever!
-
March 2023 by Lynda M.
I have used United Bank for over 25 years and have never had a problem. They have always provided excellent service and are easy to reach if you have a question.
