United Bank is a great bank to do business with, described by long-term customers as being like a family. Reviews consistently highlight that the employees are very professional, wonderful people, accommodating, and friendly. The staff provides phenomenal and individualized customer service, a quality some thought was a thing of the past. Specific examples include employees who listen to banking problems, troubleshoot issues, and work with all departments to ensure solutions. Staff members go above and beyond, both in their roles and by doing good deeds because it is the right thing to do. Customers report leaving beyond pleased, amazed, and reassured. The bank is noted as an amazing community bank where staff are very informative and helpful, especially with services like opening accounts. This has fostered strong loyalty, with some customers doing business with them for 40 years.
Every time I go to the united bank on hill street there is always such a good and super friendly girl. Rebekah Melody. Always has a great attitude towards customer. Makes you feel welcome. Thank you Rebekah for being so kind. Adriana Lemacks.
June 2024
I must give United Bank 5 stars and if they had six they would get six stars from me United Bank has always been there for me the last 40 years doing business with them they are a great Bank to to do business with the employees are very professional and wonderful people United Bank is like a family to me
June 2024
I must give United Bank 5 stars and if they had six they would get six stars from me United Bank has always been there for me the last 40 years doing business with them they are a great Bank to to do business with the employees are very professional and wonderful people United Bank is like a family to me
