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September 2024 by Brandy Lyons
Was very polite also arrived in 10 minutes the service was excellent I truly recommend
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June 2024 by Rhonda Dotson
Twisted hook is awesome they are always professional and promt. they have always put safety first they will always be my first call
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June 2024 by Savannah Roland
Tra was very helpful! I highly recommend Twisted Hook Towing!
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May 2024 by Aquila Alexander
My truck shut off on my way home and after waiting over 2 hours for another tow company, Twister Hook was called. The driver, Tra, got to me within 20 mins and got me home safely!
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May 2024 by Brandon
Tre was very helpful and right on time, I recommend anyone needing a two truck service to check these guys out!
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April 2024 by Tiffany Fields
First time using our roadside assistance with our insurance company. They sent out Twisted Hook and Tra with the Pink truck was our driver. Very professional and kind. Made a very stressful situation with my daughter”s car much calmer, which was appreciated. Highly recommend his services.
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April 2024 by Carolyn May
This experience was awful. They were 40 minutes late and did not notify me of a delay. They wrote down the wrong vehicle and blame me saying I told them the wrong vehicle and that it is not their fault. That is extremely unprofessional to turn it on a customer. Maybe she misunderstood what vehicle I said, but she straight up told me I told her the wrong vehicle. Incorrect. Apologizing for lack of communication and misunderstanding would be appropriate. To turn blame on a customer after you were 40 minute late is very rude. Not communicating the delay caused me to be late to work and no communication is not acceptable.
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February 2024 by Christina McDowell
They treat you like family are extremely nice people
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January 2024 by Daniel Denny
Great service knowledgeable drivers
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January 2024 by Tasha Peacock
Called tow in. The driver was there in 20 mins or maybe less. I belive his name was Josh. He was in a wheel lift and came to us at the waffle house in Hampton. He was a nice guy, had our vehicle loaded and home all in less than an hour. Very pleased for sure! Thank you!!
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January 2024 by Kay
Everyone at the company was very helpful when my truck broke down today. Trey and Micheal especially went above and beyond what would make a miserable experience a lot more bearable. Thank you guys
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December 2023 by Earl Morrow
Knowledgeable, expert, Safety and performance paramount. Jeff was FIRST CLASS! HIGHLY RECOMMEND!
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November 2023 by New Wave Ace
Thieves! Them and a local mechanic (Hampton Auto) are in cahoots to steal clients vehicle. They stole ours.
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October 2023 by Da'Quan Turner
Tra was great very professional and quick very satisfied with the service
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October 2023 by Star Fire
Thank you for sending Tra an outstanding employee from your company who not only made me feel comfortable, he was efficient, reliable as well as friendly. If you are ever in a bind I would highly (and I can't stress this enough) highly recommend this company.Service: Car towing
