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February 2024 by JESSICA ABERCROMBIE
Dr Layton & all staff have been AMAZING ! We came in for an emergency ? they handled my old man with great care! Even kept him OVERNIGHT because I brought him in late in the afternoon and did not break the BANK ? . So very thankful for Dr Layton and her staff ?
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February 2024 by Rachel Carlton
Went to this office for the first time today with an emergency situation with one of my dogs. Everyone was amazing. So thankful they were able to help us so quickly and save my doggie. I was so impressed with the care that we will be making this our regular vet clinic. Great prices as well. Overall very satisfied.
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February 2024 by BRAY PROPERTIES,LLLP
They are the most caring and knowledgeable Vets and staff around!!We have used them for over 30 years and recommend them to everyone!!
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January 2024 by Chrisalynn Garcia
They have been great with my animals. Especially my Rico. He’s an old man with a couple issues. They have an ear medicine that’s done wonders for him. His more troublesome issue was his eye. He got glaucoma in his right eye. It ruptured one day and he was in terrible pain. They were able to get his eye out immediately and he was home the next day. He’s doing so much better now. He’s back to his old lazy self. lol. The prices are very reasonable. The staff is knowledgeable, and they have always been friendly to me. I am incredibly grateful to the people at Southside Animal Hospital.
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December 2023 by Pamela GOLDEN
Great doctors and the friendliest staff you could hope for!
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December 2023 by Brenda Bassett
They Give excellent service and all the staff are caring and Dr Hill who we see is very friendly, caring and always takes the time to answer any questions you might have Happy my 13 year old therapy dog loves her and all of the staff there! I would recommend them as they are the best!❤️?
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December 2023 by Katherine Tackett
Great vet, just be prepared to wait. First time I waited over an hour, second time was only 30 minutes. They have several vets. They are all good, but Dr.Hill is my favorite.
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November 2023 by Max Smith
Very caring, compassionate staff. I am very thankful for their knowledge and expertise in taking care of my three dogs.
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October 2023 by Sean Walker
Are used to be very happy to go to this animal hospital. But after two years of going there, all I can expect is a very unorganized experience with frequent weight times that exceed three hours. My neighbor even confirm they had the same experience and won’t go there anymore. I’ve tried to speak to Dr. Daniel Roberts many times so that I can suggest improvements that we make my and other customers experience is better and he tells me to call him so we can meet but he never calls me back. I still would use them in an emergency situation but as a frequent place that I bring my pets, I can’t take the extended wait times along with the fact that their phone system has never worked continuously in these last two years so when I need to get a prescription in the pharmacy needs to call them it takes extra long to get what I need because the phones in the Internet are constantly down. As a business owner, I would think someone would take it serious to make sure that the Internet and the phones are working, but it seems like it’s just mundane where they say maybe the phones will be back up in the next 3 to 4 days. Prescription medication’s are something I take serious and to have to wait extended times because they won’t get a vendor that can give them a working phone system. It is definitely futile. Dr. Daniel Roberts told me that they would be a change as they were only two practicing veterinarians and they added a third a few months ago but it is still the same wait times and disorganization. I bet no one on the staff or even address this review and it will go on deaf ears like I’ve been getting for years. I will edit this review if I get some communication but if not, I will leave it just like this and hopefully save somebody a three hour wait.
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October 2023 by Kristin Gleason
First visit to this veterinary office today since moving to the area! I walked in without an appointment and was attended to promptly as a walk in. Sara, the veterinary technician, was exceptionally kind to us. Jennifer at the reception desk was informative and pleasant! Dr. Daniel Roberts delivered outstanding care to my 10-week-old Ragdoll kitten. His expertise and knowledge provided me with a reassuring sense of confidence regarding our concern. I will be a returning patient of theirs! :)
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September 2023 by DL WEBB
Not feeling well ... time to see the Doc. They have a sign here that is so cute!! "Unattended children will receive a free kitten"!
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September 2023 by Andrea Naulls
After making the difficult decision to switch vets, I was extremely nervous.My fur baby was diagnosed with Typical Addison's disease July of 2022. It's been a challenge to find the right care and veterinarians are not only familiar and knowledgeable with this disease, but patient, compassionate and understanding his needs are different as sometimes our boy has good days and super bad days that make vet visits extremely terrifying and difficult for him.We've had two visits so far and each visit, we've been treated with excellent care. Both Dr. Hill and Dr. Roberts are knowledgeable with Addison's and have made our switch a breath of fresh air. SouthSide has been a blessing to our family. We are so happy we switched to them!
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August 2023 by Keith Holloway
Dr. Michelle has saved our dog's life twice for different problems. The office staff are very nice. Shout outs to employees Dr. Michelle, Gina and Jennifer!
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July 2023 by Deborah Dukes
Dr. Hill is a exceptional vet with the best compassion in every situation I've had and staff great!
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June 2023 by Heather Wheeler
They were great with my dog. She was so sick that they came out to the car and did all the testing. I had to go back another day for her to get more fluids, and they came out to the car again. I was even able to pay on the phone from the car without having to go in. They were so nice and great with my dog. I highly recommend them!
