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January 2024 by Gerald Wright
Terrible even with appointment had to wait hour and half just for blood work
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January 2024 by Erica Parker
No one at the window to help. The waiting room is packed and they just told us there is only 2 people working and she is on lunch break. Its been an hour and Im still waiting to pee in a cup along with the guy beside me who’s been waiting close to 2 hours. Just ridiculously slow!!
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January 2024 by Jordan Baskin
I was very hesitant to try this place due to the reviews. I was using the LabCorp at the hospital but it shut down. I've had nothing but pleasant experiences here! I've had 3+ visits, most with an appointment but one I was a walk in. I was always seen promptly and the ladies are always very sweet and professional!
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December 2023 by Jim Wolleat
Appointments mean absolutely nothing at this location. People on the electronic wait list are nearly 2 hours behind.
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November 2023 by Bayyinah T.
HORRIBLE! They don't deserve the 1 star that I gave them, I wish I could give them a NEGATIVE 10. They are unprofessional, rude, unorganized, and nobody wants to work. They are all lazy and look for excuses not to do their job. They said they were short staffed and were not taking walk ins, so I went online and made an appointment. Then, they said our computers are down and they couldn't see any new appointments being made. The final excuse was they couldn't understand the blood test that were being requested on the doctor's order, but when I took it to another lab, they were able to do the blood draw with no issues. These people are idiots and TRASH! I will NEVER return here. DO NOT GO HERE!
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October 2023 by Stacey Mcknight
Arrived on time for my 9 am appointment. No receptionist on duty. Lobby packed. 8:30 appointment still waiting to be seen. Asked technician how long I could expect to wait, with so many ahead of me on the check-in board. She said, “I don’t know. We’re not even looking at that. Needless to say, I left. They called me 45 min later to tell me they were ready for me. Nope!
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October 2023 by Kay Mitchell
This place is an absolute joke. So impersonal. Self check in & there is no one at the window to even ask a question. Make sure you have an appt prior to coming but even having an appt doesn’t mean you will get in on time. Had an appt & still waiting over an hour to get called back. Hardly any seating in this small place. When an employee came to door to call someone back I ask if they had any tissues & I was told no. If in need of blood work I would STRONGLY advice going to another location.
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October 2023 by Jennifer Meadows
Been sitting in the waiting area for 25 min now !!! This place is packed and they aren’t calling people back fast enough !!! I even had an appointment and showed up 10 min early as it stated . Horrible service and very slow process .
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May 2023 by Vickie Barlow
This is the worst lab ever long wait time, employee trying to over talk you very unorganized and unapologetic....just horrible go to Lab corp.
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April 2023 by Shelby C.
They take appointments but do not abide by them. They scheduled 6 other patients for the same time; when I asked about the wait because I have other upcoming appointments today, she just stated I had to wait for all of the other patients to be taken care of first, I asked for a time frame so I can let my next appointment know if I'll be late and she wouldn't provide one. If you guys make people come at a certain time; you need to be able to handle those patients. Numerous patients in the lobby are irritated and making calls because they are being held here far beyond their appointment times. We have lives, work, families and OTHER medical appointments that are crucial. Stop doing that to people and fix your scheduling. It's absurd to expect people to come for an appointment and be treated like a walk in. Disappointed over a very simple fix. UPDATE: over 20 minutes past my appointment time and no patients have been called back. I'm definitely going to miss my next appointment so standing at the desk to ask for a later appointment and being completely ignored. I suffer from artery compression, cancer, porphyria and long list of others. Standing too long will make me pass out, and they just are leaving me up here standing and waiting. Very disappointed.
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March 2023 by Derinda W.
This review is for Debbie the phlebotomist at Griffin location.Debbie is kind,compassionate,caring,and professional with her skills.She is the reason I continue to use the lab in Griffin.The other staff can be very rude, disrespectful towards their patients as witnessed and experienced my most recent visit 3-15-23.Debbie made a positive difference.Kudo's to Debbie!
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December 2022 by Steve Haden
I have had several sets of labs, and two pre-employment drug screens done here. Every encounter has been quick, respectful, and thorough. Thank you Sabrina and all Quest employees!
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October 2022 by Mahesh Patel
This is our 3rd visit. every time we came it was really quick and subrina make sure you have very pleasant experience . Thank a lot.
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August 2022 by Nina Chappell
I came to this location without an appointment ever it is strongly advised. I have been seeing 5 mins after I signed in. No problem . Quick service
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August 2022 by Just Mari
This place doesn’t even deserve one star. They were so unprofessional to my grandfather, heckled him & blew out 2 veins letting someone with basically no experience draw blood. They also skipped him for not having an appointment, after telling him over the phone not to make one. Definitely would not recommend.
