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March 2021 by Keiondra R.
If I could give a zero rating I would. Do not take your pets to the Griffin, Ga location for grooming. This was a horrible experience for me today. I dropped my pets off for a bath and trim. I picked them back up 2 hours later only to find that both of my pets looked the same as he did when I dropped them off. My make dog still had small kinks in his hair so he definitely was not brushed. When I picked him up he did not smell like shampoo all over so I assume they just put dry shampoo on him. My female dog has been acting really weird since we got back so I'm not sure what is going on with her. I also heard my male dog yelping when the groomer was trying to bring him up front...he is super friendly dog that doesn't get upset at all so I am really curious as to how they handle pets and if they are too rough with them. I really hate that I decided to take them here. It was a last minute decision and I really regret it. They gave me a refund as if that should make it better but it doesn't because no one should have to deal with this!!! They also offered to do the grooming back over but there is no way I would ever trust them with my pets again.
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November 2020 by Chasity Nichols
We were having issues with our 13 week old puppies food. She had bad diarrhea, and she was being particularly picky. I went in Friday morning and the young woman who helped me did an amazing job. She listened to my concerns and suggested we try the lamb and pea recipe made by the petsense brand true source for puppies. Sure enough my pup LOVES it, the ingredients are great and her poops have now become normal! Thank you so much!!!
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June 2020 by Wanda Schroeder
Petsense grooming is the best!! Only place Casey will ever go!
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February 2020 by Debra Sousa- Lauer
They have everything for my pets needs! Super friendly and helpful
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September 2019 by Sarah S.
Went in and my dog was groomed. I noticed the groomer wrote cocker cut and I said hey he's a springer. She replied I know what I'm doing. She also tried to tell me oatmeal isn't bad on dogs. Groomers who keep up on schooling know this. Oatmeal is not good on dogs. So now my springer looks like a giant cocker spaniel. He doesn't seem to mind. He looks good but not the right style.
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July 2019 by Peggy Marshall Smith
Tucker loves everyone and all the employees give him love right back. Deanna is the best groomer ever. Tucker enjoyed the pool of puppy treats today.
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December 2012 by Kristin Moye
Everyone there was very friendly and helpful. My dog was very happy by the end of her grooming and didn't seem scared at all! Bonnie, the groomer, took very good care of my pet, we left satisfied. She even asked us to bring her back in two weeks to double check her nails! Thank you petsense! I am glad to see that a small town can have such a great pet store!!
