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November 2023 by Tyler Vaughn
Came in the store just to look. Manager was very helpful and knowledgeable. No pressure, very enjoyable experience. Highly recommend them. Don't go to a furniture store to buy a mattress.
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October 2023 by Jeff Hunter
I needed 2 twin mattresses for my grandkids bunk bed and was running behind on schedule, i wanted to surprise them before they got home from school, the Store Mgr. Micheal Beck wasted no time in locating 2 and gave me a great price and loaded them on my trailer while i was inside...Great service, awesome price and i made it in and out before they got home from school...thank you Mr. Beck, you made it happen, thank you sir !!!
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October 2023 by Eddie Lewis
Michael Beck was extremely polite and very helpful in choosing exactly what we were looking for. No pushy sales talk. Let us walk through the store and make up our minds. I’m very pleased so far. Hopefully the delivery and satisfaction period goes smoothly and we will enjoy our new mattress set for many years to come. Thank you Mattress Firm!
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September 2023 by Bonnie Uhlenbrock,
I needed a new mattress and went to Mattress Firm. My husband and I had a very good experience. We worked with Michael, and he was friendly and professional. We were not pressured to buy anything more expensive than the mattress and lift I wanted. HIghly reccommened!
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September 2023 by Danette Powell
The employee was very knowledgeable about the inventory at the clearance center. He took his time to show me the mattresses in my price range. My grandson was with me, he is 3 and has cerebral palsy. Our salesman took the time to talk to him and allow him to lay on the beds with me. I received excellent customer service and a great mattress.
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September 2023 by Jane Taylor
Wonderful experience!!! Michael Beck was great!! I explained what I was looking for and he helped me choose the perfect mattress! Thank you Michael
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September 2023 by Mark Buck
We had a very good visit today.Myron helped us get the mattress we wanted at a great price. Thank you. We will recommend you to our friends and family
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August 2023 by Justin Conner
Michael was very helpful, kind, and led us through the process of eliminating and selecting the perfect mattress for us. He was very attentive to us and knowledgeable about each type of mattress and frames we asked about. We will definitely be back.
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August 2023 by Gail Lee
Our sales person was really polite and knowledgeable of the products we were looking for. We were happy about the financial arrangements. My husband and I left the store happy with the mattress we wanted. It is great that it can be returned if needed within a certain amount of time.
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August 2023 by danielle kelly
We have been using the same store for 12 years now. Every bed we’ve bought has been from here. Our bed has lasted 10 years and all of our kids beds have lasted. Customer service has always been great. Highly recommended.
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July 2023 by Kathy Killingsworth
The person who helped me was very patient and showed me multiple options. He looked up my previous purchase in 2015 so that he could choose what to show me. He explained things well when I didn’t understand something. I was pleased with the experience!
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June 2023 by Casper Saeidi
I bought a mattress from this location and everyday I wake up I just hope that no one would experience my backache. They brought me a mattress that was sold multiple times(saw the receipt in the mattress cover)and cut the tag before delivery so I could not exchange/ return or ask for warranty.The mattress sunken from day 1. The worst one I could ever have.I feel scammed and I hope the salesperson, manager and the business feel the same pain one day.After I complained, they paid me back $200 on my $3000 purchase, how generous!
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June 2023 by Lynn Holder
Michael at the Griffin, Ga location was very knowledgeable, and extremely patient and helped us without any pressure to buy at all. This is repeat purchase at Mattress Firm for us. Their mattress pads and sheets are great too. I am still using sheets purchased in 2017 so I bought a new set for the new beds.
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June 2023 by Joseph Bigler
Salesman was very knowledgeable and helpful, wasn't pushy with the sale, he gave me all my options and let my wife and I make our decision, then he helped me load the mattress, great experience
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June 2023 by Lisa Hammond
Michael was very knowledgeable, patient and I was impressed at how, even being the only employee there with a building full of customers, he was able to service each one and call them by name simultaneously.