-
May 2024 by Sherrolyn Rollyson
Pharmacy is absolutely awful. They say one thing on the app, one thing in person, they don't answer the phones when you call. Awful
-
February 2024 by iwilsonadjuster
The pharmacists and employees have turned this into one of the best and most reliable chain pharmacies in Griffin. I had a bad experience a year or two ago, but they have REALLY worked hard to turn things around. The drive through and inside line flows smooth and the employees give great customer service.Would recommend this pharmacy to anyone who may be looking for a new one!
-
December 2023 by Dale Wright
Got a coupon to get $50 on my Kroger plus account if I switch a prescription. But Betty makes sure to fight hard for Kroger to keep their $50. After another associate told me I just had to switch over my prescription from Publix and bring my coupon, when it came time to redeem my coupon Betty refuses to honor it because the refill count on my prescription is different than what I’ve gotten previously so “technically” they cannot honor it. She refused to just scan the coupon and instead really wanted to fight me on it. Congrats Betty on fighting so hard for a corporation. I’m taking my prescription back to Publix where they have decent service. Also, had to stand in super long lines for her to just argue with me. Was such a nice welcome as a new customer to Kroger pharmacy.
-
November 2023 by sawed
Very slow service.. medicine is never ready on time and none of the pharmacists are on the same page..
-
October 2023 by Sawedoffsob
Very slow service.. medicine is never ready on time and none of the pharmacists are on the same page..
-
September 2023 by Tena Mccard
It was ok
-
August 2023 by Festus Ferd
They are always so busy...
-
August 2023 by Covan Hill
Good service
-
April 2023 by Darryl H.
I would strongly discourage any person that does not already have prescriptions filled at the Griffin Georgia Kroger pharmacy from having an urgent prescription sent there. I was told that I would have to come back that night to pick up the prescription. No reason for that was given. I was also told that I could not wait in the waiting area until night. I was told that I had to leave and come back. The fact that my car's fuel gauge was on empty and that I would not be able to come back did not matter to them. I have a relative that works at a Kroger store. The topic of the Griffin Kroger came up on Thanksgiving Day. She made the remark that that store gets a lot of complaints compared to other Kroger stores in this part of the state. My sister who does all of her grocery shopping at the Griffin Kroger refuses to use their pharmacy for her prescriptions. Do yourself a favor if you have an urgent prescription that you must begin taking right away and have it sent to some other pharmacy. The doctor that wrote the prescription called Kroger and had the prescriptions she had called in cancelled and then called them into another pharmacy. That pharmacy was able to have my prescriptions ready for pickup in just one hour.
-
April 2023 by Ted Lewis
Are you people that stupid? Its pretty obvious you have never worked in retail. Im a store manager and I know how hard it is to find people to work.
-
November 2022 by Lisa B.
Jessica went out of her way to help me find the products I needed urgently. She's an amazing worker with outstanding customer service skills.
-
November 2022 by iDuB W
Updated review (2 stars to a 5): As with the other reviews, I had prior terrible service from this location on multiple occasions... BUT I can confidently say this is now a GREAT PHARMACY!! They have the drive through open finally and there does not appear to be a staffing issue anymore.I was able to be seen almost immediately to drop off my prescription and they even went above and beyond to help me with an issue that NO OTHER PHARMACY IN GRIFFIN would help with (this is including the mom and pop pharmacies that me and my family have known all our life personally). It was a simple fix but the compassion came when I gave this pharmacy another chance after not going back there for 9 months!! This is my new pharmacy for the foreseeable future as Kroger prices have always been some of the best.I have removed my prior experience to reflect their new management and awesome team they now have!!!
-
October 2022 by GA A.
I submitted 2 refills on the app that had zero refills. I came into the store and the pharmacy hadn't notified my doctor. As of today (3 days later) I still don't have my prescription. I called and selected option 5 to talk to the pharmacy and it rang and rang with no answer. I don't believe the store cares about a negative comment.
-
August 2022 by Britney Phillips
Just DON'T!
-
August 2022 by Ty
*SLOW
*Never have prescription ready on time..
*No longer offer drive-thru pharmacy service, you have to go inside SMH
