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June 2023 by Edward Pepper
Walked in looking a new local pawnshop to be a customer of and noticed a pure water filter new in the box that I decided to buy. Drove across the street to sonic while in the drive through realized that the product did not filter fluoride! I returned to the store where the gentleman that checked me out looked at the still unopened product and said no we don’t do refunds… I asked, really? He then exclaimed, “Yes. Imagine buying a product that was opened and did not perform as was promised…or if they have any return policy at all. Well I’m happy to review my personal experience and hope that my experience and truthful review will give customers an overview that will make them aware of what to expect as a new 1st time customer with no attitude or negative dialogue with the sales person this Saturday. I usually spend 100,000$+ at pawnshops that carry firearms each year but they lost out on that opportunity over 10 measly dollars.
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January 2022 by Danny
How this place stays open blows my mind. They want new retail prices for most of the used equipment in their PAWN shop. They obviously can’t be selling anything. I’ve watched largely overpriced items in their inventory sit for 6 months to a year. Don’t even get me started on the rude employees and terrible customer service.
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October 2021 by Amanda A
Amazing people work here. I would highly recommend purchasing and pawning anything through Sam’s pawn shop! They are a great business who treat people with kindness, professionalism, and a caring attitude.
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October 2021 by Roxanne Worley
Have been with these guys since almost day one.super nice!!
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September 2021 by Car Lover
Worst pawn shop I've been to, they underpaying for guns will only offer about 20 percent of what the item goes for even if it is in good condition then turn around and sell it for triple that. White lady behind counter acts like she is God's gift to earth.
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March 2021 by Danielle Mills
Great place...John is the best!!
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December 2020 by Sendthem Back
Worst pawn shop I've been to, they underpaying for guns will only offer about 20 percent of what the item goes for even if it is in good condition then turn around and sell it for triple that. White lady behind counter acts like she is God's gift to earth.
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August 2020 by Antonio Barnes
Great service management always works with me.
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August 2020 by Anthony Franciose
Was going to buy a mower for 130 but got told i coudnt bc didint have mask on lost my money and business i work at atl air port and dnt have to were a mask this is bull
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June 2020 by Tyrone S
The Best Pawnshop . Treat You Like Family. Great Selections & Prices !
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February 2019 by Rickey Ammons
Hey y'all I purchased a chainsaw that cranked at store but when I used it had no power has a scared cylinder and I showed them they won't make it good there's no signs in store that says all sales are final I called corporate he said he would talk to manager we will see $ 225 is a lot of money for something that didn't work my money comes hard
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September 2018 by Shon Davis
OUTSTANDING / EXCELLENT SERVICE... The Manager is truly customer focus. We returned to this store as buying customer because of the way we were treated a few months ago when purchasing another item. We were served by employee John on the first visit and Phyllis on the second visit. Both employees were true professional.. Thanks/
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May 2018 by Michael Turner
Too high prices in store and too low prices on buying items. Not bad if you have no other choice but anywhere else that's open would be more acceptable
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March 2017 by michael johnson
five star... whenever I need help I know where to go....I was greeted as soon as I opened the door... The younger guy there is GREAT....I highly recommend them...All I can say they r not just a pawn shop that wants money...They sincerely wants to help you....God bless them all
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October 2016 by M V
This place is overcharging for all their items. Went in there looking for air compressors and found a heavy bag. Looked online I saw that it was selling at Walmart for 53 bucks and came with gloves. The one there was just the bag not in a box or anything. Told the lady there the cost of it brand new. She talked to a younger guy who came out, wrote something, and walked into the back. 10 minutes later I ask the woman, "What about the bag?" She asked, "Oh, he didn't tell you?" Walks back there, comes back and says, "He says 60 bucks." What an idiot.