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June 2024 by Jerry R.
Came in to the auto center to get a nail taken out of my tire. They managed to lose my wheel lock on that tire and the wheel lock key. I came back the next day to get it and they claim they needed to get the manager Carlos or Jackie to call me back. However they never called back. Jackie seems to avoid any customer with a probI will continue to visit them to get this resolved.
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May 2024 by Angel W.
Worst location I've recently been going back too. The customer service is awful, every time I leave the store I noticed the Hispanic greeter has always stopped white folks more often than other Latino people of the same color. I've even gone to the lengths of using check out lanes were an employee scans all my items to avoid any suspicion of being a thief of any kind.
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December 2022 by Sallie J.
I would leave zero stars if it was possible! I had the worst grocery pick up experience ever at this store yesterday! I checked in with my Walmart app when I arrived. After waiting over half an hour I reopened my app to discover that it said my groceries had been delivered! I called the number on the sign twice. No one answered and the voicemail box was full. So I tried calling the store and no one answered. I saw an employee in the parking lot and told her my plight. She promised to check on my groceries when she went back into the store but she didn't. When I had been waiting for an hour I decided to go inside. At the customer service desk two employees rolled their eyes at each other and told me to walk back to the pickup area and check on my order myself. After calling out to the employees for a couple of minutes, the girl I had seen in the parking lot earlier came over and said she would look into my order. She came back with my groceries fresh out of the cooler. NO ONE had touched them until that point! I had to take my groceries out to my car myself. Then I tried to call the store manager to let him know what had happened and at least suggest that the pickup area needed additional employees. The customer service department told me they didn't know where the manager was but they expected to see him the next day and would mention me to him. I can't find anything on the app for leaving a review or voicing a complaint. I never plan to do grocery pickup from this location ever again!
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July 2022 by Linux Guy B.
This Walmart is the dirtiest, most disorganized one I have ever been to. The parking lot and entryway are both strewn with litter, the baskets do not get cleaned out and have trash in them. The store itself looks like you are shopping at a flea market. The departments are disorganized. Clothes on the racks are not where they should be. Food on the shelves is scattered. I guess the store managers simply either do not care, have no control over the employees, or will not hire enough people to maintain the store.
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December 2021 by Kendra H.
Went into purchase a shotgun at 8pm. No one was at the sporting goods counter and when I finally talked to someone they said the employee that ran the counter left and he has the only key. My husband worked at Walmart for 10 years and employees are not supposed to take keys home. Then we went to costumer service and asked for an assistant and was completely ignored for 30 minutes, while the assistants were in view chatting. I drove 45 minutes specifically to get this shotgun and left with nothing and no help from anyone
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August 2021 by Timothy F.
Cash is only accepted at in person checkouts. That is terrible. Why would they only accept cash at the 'manned' stations.
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March 2019 by Crustylips M.
It's a typical Walmart, I'd give any Walmart 3 stars. It's well stocked, cheap, it's got a lot of variety, workers are polite. However- they rarely know where anything is, it's a little messy, they're ALWAYS UNDERSTAFFED. Every Walmart is. It's not so bad as everyone else makes it out to be, though.
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February 2019 by Aiden B.
There fruit section are awesome!it's self checkout is great because i scan fast and they accept everything.it's employees are super nice and i've been going here for a long time and my family enjoy's shopping here!They also add very cool decorations on holidays and unique items that are just super cool.So these other people that say that they rate it 1 or 2 stars and they say the employees are super rude but don't trust them because they are wrong and negative about the store!So give this walmart a Compliment for there awesome things! :3
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January 2019 by Diana S.
I ordered on line so this is just the closest store to me. I ordered 34 crisp 6 different flavor of crackers , the driver never knocked on the door or rang the door bell, I did see a truck in front of the house so I sent my husband out to get the box. We opened the box it was full of bubble rap then the 6 boxes at the bottom . All 6 boxes there were in pieces! don't ever buy crackers on line from them , they should have wrapped the boxes! Jan-3-2019 630pm
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February 2018 by Beck J.
This place is super grody and the employees are super rude. The self check out machine was bugging out and wouldn't accept my card an employee comes over and sees the problem and she calls me broke. I tried to explain to her I have more than enough money needed to pay and its the self checkout not my card but she just keeps yelling that I'm broke and don't have any money. If I was actually broke that would have been kinda embarrassing.
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November 2017 by Karl E.
Went to walmart with friends and we got accused of stealing. CSR Jacquline came over without knowing the story and took cashiers side and started accusing us as well, she stated we had an attitude when she automatically accused us and got an attitude with us. We got accused of stealing jeans and a radio. We kept showing them my friend had Hollister jeans on and nothing under those jeans but underwear and we didn't even have a big enough purse to steal a radio. They failed to have common sense. Once they realized their accusations didn't add up they did not even apologize and embarrassed us. I don't think I'll ever come here again. poor management. I came here every other day during the week because I live so close but I will drive to Oakwood if I have to.
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September 2017 by Victoria W.
I dont think this walmart is thay bad. Definitely congested, get your nook ready while you wait in line to check out. This is a super center, it has grocery. Prices are competitive and what i like is that you can even find organic and high end items here. Now the pets section has everything you need, but not exactly brand names, so the products may be a bit inferior. Ample parking, has a pharmacy and cashiers are acceptable.
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April 2017 by John A.
Horrible, even for a Walmart. I have been followed by there sorry lost prevention three times. I was with my daughter which is 2 years old. I make $60,000 year there's no reason for me to steal anything never have and never will. I don't get it. Plus most of the store smells like piss. I'm just going to be a Target family.
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March 2017 by Meredith S.
I did not even think about Walmart being "bad." Sure, they can be in a bad neighborhood or kinda old but that's something that can't be helped immediately. Usually they are consistent?? WRONG. Oh so, so wrong. I should have know from the minute I hit the parking lot to turn around and hit the gas. But I have to see it to believe it I guess. It's busy. Ok it's Sunday evening. That's pretty normal. Frozen food is a battle zone. I cannot find frozen BROCCOLI. Only in a bag for 25 people. I never saw frozen cauliflower. Ok. Got have my popsicles. Nope. Of all the flavors, a completely EMPTY section with one box. Huh? Isn't Walmart supposed to have the best stock system ever?? Ok sodas. Not a diet ginger ale in sight. Actually, diet soda was pretty rare. Diabetes anyone?? Powerade, big sale! Sugar free Powerade Free?? Just guess. Complete waste of time. And you leave needing a xanax. Just...don't.
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November 2016 by Joseph B.
I know, I know, Walmart is Walmart. There always bad or mediocre, but this is prob the worst one I have ever been to. Like most Walmart stores, it has bad employees, ok-ish products and dirty environments. But what makes this one so bad is the check out lines! There is usually only 2 lanes open (3 if your lucky) and are each stacked with customers. I would prob give any Walmart 2 stars but this one is so bad it deserves a 1.
