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December 2022 by Sallie J.
I would leave zero stars if it was possible! I had the worst grocery pick up experience ever at this store yesterday! I checked in with my Walmart app when I arrived. After waiting over half an hour I reopened my app to discover that it said my groceries had been delivered! I called the number on the sign twice. No one answered and the voicemail box was full. So I tried calling the store and no one answered. I saw an employee in the parking lot and told her my plight. She promised to check on my groceries when she went back into the store but she didn't. When I had been waiting for an hour I decided to go inside. At the customer service desk two employees rolled their eyes at each other and told me to walk back to the pickup area and check on my order myself. After calling out to the employees for a couple of minutes, the girl I had seen in the parking lot earlier came over and said she would look into my order. She came back with my groceries fresh out of the cooler. NO ONE had touched them until that point! I had to take my groceries out to my car myself. Then I tried to call the store manager to let him know what had happened and at least suggest that the pickup area needed additional employees. The customer service department told me they didn't know where the manager was but they expected to see him the next day and would mention me to him. I can't find anything on the app for leaving a review or voicing a complaint. I never plan to do grocery pickup from this location ever again!
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July 2022 by Linux Guy B.
This Walmart is the dirtiest, most disorganized one I have ever been to. The parking lot and entryway are both strewn with litter, the baskets do not get cleaned out and have trash in them. The store itself looks like you are shopping at a flea market. The departments are disorganized. Clothes on the racks are not where they should be. Food on the shelves is scattered. I guess the store managers simply either do not care, have no control over the employees, or will not hire enough people to maintain the store.
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December 2021 by Kendra H.
Went into purchase a shotgun at 8pm. No one was at the sporting goods counter and when I finally talked to someone they said the employee that ran the counter left and he has the only key. My husband worked at Walmart for 10 years and employees are not supposed to take keys home. Then we went to costumer service and asked for an assistant and was completely ignored for 30 minutes, while the assistants were in view chatting. I drove 45 minutes specifically to get this shotgun and left with nothing and no help from anyone
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August 2021 by Timothy F.
Cash is only accepted at in person checkouts. That is terrible. Why would they only accept cash at the 'manned' stations.
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August 2019 by Chloe J.
This Walmart is terrible and has gone downhill in the 14 yrs I've lived in Gainesville. It's filthy with isles so full of product pulled off the shelves and thrown on the floor you can't get you shopping cart through. Plus all you hear in the parking lot is very very loud Mexican music and very very loud noisey cars. Very dangerous to wlk in parking lot because of all the loud cars racing around. DO NOT GO THERE YOU RISK YOUR LIFE@ I'm movimg completely out of Gainesville GA it's not a pleasant place to live anymore
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January 2019 by Diana S.
I ordered on line so this is just the closest store to me. I ordered 34 crisp 6 different flavor of crackers , the driver never knocked on the door or rang the door bell, I did see a truck in front of the house so I sent my husband out to get the box. We opened the box it was full of bubble rap then the 6 boxes at the bottom . All 6 boxes there were in pieces! don't ever buy crackers on line from them , they should have wrapped the boxes! Jan-3-2019 630pm
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February 2018 by Beck J.
This place is super grody and the employees are super rude. The self check out machine was bugging out and wouldn't accept my card an employee comes over and sees the problem and she calls me broke. I tried to explain to her I have more than enough money needed to pay and its the self checkout not my card but she just keeps yelling that I'm broke and don't have any money. If I was actually broke that would have been kinda embarrassing.
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November 2017 by Jay B.
I moved to Gainesville, Ga two years ago. This city is rapidly growing and there only one super Wal-Mart here that's to crowded for a city of this size. . There need to be another super Wal-Mart built in this city. Gainesville Georgia need another super Wal-Mart.