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July 2024 by emily
Staff seemed to have more patience than I’d be able to have for their customers. That’s appreciated. I understand that they can’t help people with a myriad of questions or more complex needs. A recommendation I have is a sign-in sheet that way they know the order that customers come in. Today all staff was busy. We waited for about fifteen minutes which is when a young couple walked in. We waited five more. A staff member then approached this couple and asked them what he could help them with. He started taking care of them rather than ask who was next. I noticed an elderly couple sitting, waiting as patiently, but they were also completely disregarded and they were there before us for who knows how long. A bit frustrated. If you’re in a rush, I would discourage stopping by at this location.
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July 2024 by Thomas Lacy
BE CAREFUL! They don't honor their posted prices. The staff is helpful, but management seems to be predatory with bait-and-switch pricing. Case In Point: a JBL speaker was listed as a sale item, but when trying to purchase, they stated they wouldn't honor their posted price. SHAME ON YOU, Verizon. DO BETTER!
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June 2024 by Salma
6/14/24
I can in today like around @1:40 pm &’ left around 2:something pm
Literally waste my time and energy because I thought they would be able to help since there customer service wasn’t any help at all or didn’t understand as I was literally explaining myself over &’ over again... sadly i am stuck with this company for now… I will no longer use version anymore because they said this and that just change other subject… and as I left disappointed I also lost my money as soon as I realized it came in rushing if anyone found it since there wasn’t as busy there was 3 customers plus me &’ mother, in a lady that came in to drop off food from door dash or etc.. & the 3 employees.. “ I believe “ i was help by someone name David.. I am not assuming nothing but at least someone had to see something… at the end “ nobody “ did as I thought…
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April 2024 by David Hoopaugh
Very slow, even with only a few people there. Noone was in a hurry to do anything!!! Gave a new meaning to "getting paid by the hour"
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March 2024 by Julie Kristin
They were not any help.
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February 2024 by Tammy Brooks
Helpful staff and my phone issues were resolved.
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December 2023 by Grant Bright
Not a great store. Always changing managers, no consistency in sales people. Store closed while parked in place waiting on order, Manager said, "What do you want me to say, 'I'm sorry?'" Which he wasn't...I will not go to back.
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November 2023 by Randy Gordy
Bought a pair of ear pods a couple of weeks ago ago and paid cash, the right one quit working the third time I used them, when I talked with the salesperson she said I couldn't bring them back without a receipt, which I had thrown away. So I am stuck with a new pair of earpods that only one works. What bad service!! Just wanted to exchange.
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November 2023 by Ryntai
The homie Allan is great.
Thanks homie
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November 2023 by jackie t
Very helpful, in and out quickly
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November 2023 by Timothy Porter
Fixed the problem with my phone in just a few minites.
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November 2023 by Michael M.
Went in for help with something prepaid related. They let me know they couldn't service it and gave me some alternative locations to try.
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August 2023 by Gary Kinzer
Left hand .. Right hand scenario.
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August 2023 by Christopher Whitley
I went to ask about service issues/no service at work and was treated extremely rude by associate Jessica, who refused to tell me her name, crossed her arms over her name tag and I had to get the manager Daniel to tell me her name. Daniel was absolutely no help and provided me with. O options. I will be leaving Verizon when my contract is up.
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July 2023 by Ronnie Masters
Very very good service, patricia was really helpful and nice!
