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August 2024 by Fabiola Tavira
I ordered different packages this week and I received 2 large bags from SHEIN but the third package, a cap, is missing! They marked the package as delivered, I made the claim and they say they can't do anything if I don't insure the package!! So it means that they can keep our things just because? And the service we pay for is not worth it or are they discriminating against me??? On Saturday I spoke with the girl who delivers the mail to us and she tells me that she is going to check at the warehouse because many times the scanner accidentally marks the package as delivered and it was not delivered!! My annoyance is the following, 2 large bags of around 5 pounds each arrived and a small package of greater value disappeared, which seems totally unfair to me! The cap is the one in the photo. All that's left is for someone who works for you to wear it later!! Be careful because our packages cannot be disappearing just because!! Now they say that I have to make another claim and then they say that if the package was not sent to me with insurance! They can't do anything ?! Below I attach the tracking number and then the claim number and then the photo of the cap in case they find it or see it on one of your workers.
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August 2024 by Katie Bruner
Staff is super friendly but there needs to be more than one person up front to assist.
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August 2024 by Brittany Beatty
Poor customer service. Lost mail, lost packages and cannot get any help to figure out what’s going on
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June 2024 by Ned Braille
I've never had an issue with using the USPS in my entire life till moving to Gainesville. They will screw up your mail in every conceivable way. They've marked mail as delivered when it wasn't. They don't require signing when they should and just mark as signed and leave outside. They say things require signing when they don't. They say they attempt to deliver when they don't. Forget about getting your mail if you change your address. It really is the worst service I've had with mail in my entire life.
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June 2024 by Zachary Mottes
Uneducated on the first amendment and poster 7
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May 2024 by Allan Thomas
Given its location, it’s a bit busier than others, but staff has always been friendly and I’ve had no issues.
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March 2024 by Kadafi
Rude and ignorant employees. So I checked reviews and what a surprise..... Seems like it's typical here. They don't even follow their own rules. Horrible ?
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March 2024 by Anthony P
Great post office with friendly people who are willing to help ensure you get the service you need to be successful in their area - there is some pride there and it’s refreshing. This post office does business accounts, bulk mail, hold mail, p.o. boxes, and they sell gift cards, greeting cards, as well as whatever packaging you might need for your particular parcel. Good place with good people.
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March 2024 by Dondon
Poster 7 isn't wallpaper. Horrible training.
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October 2023 by Andrew McCrackin
Package marked as delivered then updated as “vacant” and mailed back to the sender, and mail is scanned in and I get the emails, but never receive it.
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September 2023 by Sam
Fast and friendly
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September 2023 by Joii Hawkins
Completely appreciate the Saturday hours
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September 2023 by Alex Weaver
Nothing bad to say.
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September 2023 by Misty Cunningham
Most unconstitutional post office ever watch the YouTube video out on this place by The J town press....you will be shocked what they say it the video every one needs to be fired and the police that came....
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August 2023 by Abdel Berrio
Clerks are very nice people, good customer service. But... if you are an online seller with prepaid labels, this store would not be good for you. They have drop-off window, and also a section where you can drop packages, but there isn't a guarantee they will scan your package the same day. I had a package that I dropped on a Monday afternoon, and it wasn't scanned until Thursday. Which of course has a negative effect on my delivery time for my customers. I asked the clerk on why they don't scan it, and he said they don't have time for that. If you choose to use this store, I would recommend you make the line for your prepaid label. Be ready to stand there for a few minutes.
