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October 2023 by Alvin Funderburk
I didn't rent a tool or truck but I did buy some plywood and they were the only building material store that had my size
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August 2023 by Laquavion C.
Great store everyone is so friendly !! , I walked in didn't know what I wanted but there was an Associate waiting to help me
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September 2022 by Terry Thomas
Rental has always been great from home depot . I have rented a skidsteer and power tools aswell as truck from home depot the tools where always in great shape and easy to rent !
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June 2022 by Dan Y.
Tool Rental department is very uneducated about the tools they rent. Was told the Gehl skid steer's hydraulic system was in working order. In reality the hydraulic system was not even hooked up. It was disabled and they didn't even know. They still charged me full price. Will not use this store again.
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June 2022 by James T.
I am in the home building business, and buy materials and supplies at Home Depot on a regular basis. I purchased 4 gift cards prior to Christmas for stocking stuffers for family members from the Home Depot store in Gainesville. All 4 gift cards turned out to be no good. When I tried to return or exchange the first gift card, I ended up wasting approximately an hour of my time to end up getting an in store credit, which can not be used to purchase a gift card. I ended up having to buy another gift card. The other 3 cards were brought back to me as well. This is not the first time I have had a bad experience with this store regarding trying to return products I have decided to not shop at this Home Depot anymore due to the hassle with trying to return defective products. I will be shopping at Lowes in Gainesville from now on. I suggest that everyone else do the same
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September 2021 by Jason Turner
They did not have the tool I called about but said they had it on the phone. Wasted trip and time. Lowes had it tho.
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February 2021 by tony manno
Great service easy rental process
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December 2020 by Addierene Hoffman
The staff was wonderful and very knowledgeable! The truck was the perfect size with extra room to fit all my stuff. I would recommend renting a truck from Home Depot, they don't charge you mileage just a deposit, which is very reasonable.
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November 2020 by Jay S.
COVID Depot as I have come to call this place. Watching employees with mask not covering their nose. Pulling the mask down to speak to people. Social distancing? Ask them anything and they assume that means step up to your face. Of course their are the signs about how not responsible they are if I get Covid, but they ARE responsible for the promises they make about masks, about social distancing, about their employee's consideration. I was there yesterday, parking lot packed. No clean up of carts. What they know to do: make money and I'm glad for that, but so does Costco and they are on top of all the precautions.
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November 2020 by Peggy T.
We bought a new washer and dryer a couple of weeks ago. Water is already pouring out the bottom of the washer. When I called customer service they transferred me to someone who gave the number for Maytag. I BOUGHT THE APPLIANCES FROM HOME DEPOT. i want my washer replaced, not repaired. This IS NOT proper customer service. I am so angry! They should have come right out with a new washer!!!!!!!!! I HOPE THEY READ THEIR REVIEWS! Peggy 770-536-1183 CALL ME IF YOU WANT TO KEEP MY BUSINESS
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May 2020 by Jamie R.
Extremely disappointed in the lack of employees wearing face masks on May 7, 2020. My last visit 2-3 weeks ago nearly all employees were wearing masks. When I asked some employees why they were no longer wearing masks: all answered - we are following guidelines one answered - it's hot and I don't want to wear one another - we're practicing social distancing (while standing maybe 3-4 feet from me) another - there's conflicting information about masks To each I said "Masks are about protecting others, why not show me the same respect as I am showing you by wearing a mask?" and "Both CDC and Ga Dept. Public Health say to wear a mask in public." Their answers were to shrug their shoulders. May 8, 2020 spoke with manager about employees not wearing masks, he explained HD guidelines, when asked why the CDC and DPH guidelines regarding masks were not followed, he said the store had them available for employees. Well, that's comforting to know - not! To the employee who said masks were hot - tell that to the nurse, the doctor and all the other healthcare providers who are wearing them for 12 hours! Who are daily caring for patients - scared to death of getting Covid themselves, separated from their families to protect them from you because you don't want to be hot. Home Depot, please adhere to CDC and DPH guidelines and require masks for employees and customers.
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April 2020 by Jamie A.
Very Sexist!! I called asking for help about renting some machinery here and the guy I talk to I think his name was Mark he was very rude to me he acted like I didn't know what I was talking about and he was laughing at me. It was so rude and I understand that I am a girl but I do you know what I'm talking about.! I know we're going through tough times right now but there's no need to be sexist and mean to your customers.
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November 2019 by Jennifer Leone Workman
Sadly, we chose our quartz counter tops from Home Depot in 2016 and had them installed. 6 months ago we noticed a crack in the corner of our kitchen. Home Depot and the installation company both stated that the only thing that would cause this crack in quartz was “poor installation”. We were told the counters were warrantied... but 6 months later neither Home Depot nor the installation company have resolved the issue. In fact, they just stopped replying to my messages, c
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November 2019 by Stephan Halasz
They always take care of their customers. Helpful and friendly.
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October 2019 by Felton Wood
let me tell you about the Home Depot I can call that stuff in have it waiting at the door Pro Des customer service gets it done all I got to do is walk in the door and pay for it get it loaded up and I'm gone that's the way you do business time is money no one wants to go hunt all the material and loaded their self I refer anyone's to Home Depot in Gainesville customer service terrific