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January 2024 by CopperMiata
Lost a lot of the feel, value, and care since the sell out. I mean, kind of ridiculous for a truck to sit there almost a whole day and them not be able to complete an oil change... Have since moved to North Hall Tire for most of our service needs.
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January 2024 by chris hamman
The local owners sold out to a larger chain. Many of the workers have left but some of the long term people are still there. I dropped the car off and they installed new tires and did a front end alignment. Still good people doing the best they can.
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November 2023 by Ashley McKinnon
I had a wonderful experience. I sent in a contact us email saying what I was looking for, was responded to within an hour with a phone call. Quoted an “out the door” price and had discussion of what I needed and wanted. Dropped my truck off, picked it up just a few hours later, paid the exact price I was quoted, and my tires are beautiful. Very happy customer, I will be back for maintenance and tires in the future. I had salesman Graham at gainesville location.
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October 2023 by Shane Wiley
Took my car in to get breaks checked tire rotation and front alingment, very perfessional. They were upfront and honest told me breaks were fine. very impressed. Highly recommend them to anyone who needs car repair.
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October 2023 by Jennifer Pace
The experience here is terrible. They’ve inconvenienced me twice and all I’ve needed is a tire rotation. They’ve canceled my appointment twice on me because “their only technician isn’t available.” Then they get an attitude with me for being upset because they waited until 30 minutes before my appointment to call and cancel it. The customer service here is absolutely terrible. Go somewhere else. Don’t even waste your time.
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October 2023 by Ezequiel Santamaria
Do not go to this place I repeat do not. JACK ROPER is NOT certified and he will mess up your alignment. I thought he was good at his job but once the results came in the next day my car was having the same problem. He needs to go back to school.
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October 2023 by Chad Mccall
Mike and Will are fantastic, they helped me by letting me stop by and get my new wheels re torqued. Been using them ever since I moved to Georgia. Highly recommend this team of guys!
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September 2023 by Gael Dutrow
Excellent customer service. Very reasonable in costs. Also provided me with an Uber while they worked on my car. Will definitely be using them in the future for any car repairs.
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September 2023 by Michelle Moon
My parents loved to do business with Tire Barn when it was solely Tire Barn. Now that Tire Barn has been taken over by Tire Discounters every aspect of the business has changed. They take full advantage of their customers and charge elderly customers for things that their vehicles do not need done. BEWARE of this company!
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September 2023 by Antwane Thurmond
Came to Tire barn to get a tire cut off. spoke with salesman, Mike. He was very accurate, got me serviced in and out fast I will most definitely go back for future service
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September 2023 by Jennifer Brady
So, I used this place a lot when it was just Tire Barn, a small family-owned business. When it was them the customer service was awesome, and you could trust them that they would not do anything that did not need to be done. I just recently used them as tire discounters. I brought my car in because the Check engine light came on. They said I needed a tune up, needed spark plugs. I paid over $300 to get the spark plugs replaced. The check engine light came on again about 2 days after that. Bought back to the ford place. What actually I needed was a new engine block (thank goodness for warranty) but now I am out $300 plus on new spark plugs that was not the issue. I was hoping they knew how to diagnose a problem. Time to look for a new small-town mechanic.****EDIT***** The supervisor/manager called me and discussed my issue and vowed to make things right. Because they cared makes me willing to give them another shot. My 2 stars will go up to 4
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August 2023 by Angel Garrabrant
Great experience! Staff is always friendly and helpful. Michael was very knowledgeable about the products and suggested tires to meet my needs.
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July 2023 by Anthony Constabile
Took my truck here after calling and ordering very specific tires, they installed the wrong tires on my truck and wanted me to pay the same price, then gave me the excuse that the tires didn’t arrive which was actually a lie after much discussion they finally agreed to install the tires I wanted and then after I picked it up the tires are NOT balanced properly and my alignment being adjusted only resulted in my steering wheel being off center. Now I have to waste another day without my work truck in order to get it fixed
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July 2023 by scottybrown2265
I got four tires fron them. Had a verbal confirmation on phone the Previous day with a woman. She stated by phone the appointment was at 9:00, on the morning of 07/11/23.On that morning I dropped my truck off at 8:45. Was told the tires and free alignment would take 2 hours. Ran some errands with the wife, ate breakfast and such. Returned at 11:00 to get my truck, it hadn't moved from where I parked it. I went inside to see what's going on. A male stated my appointment was at 10:30. I told him no, thats wrong it was 9:00, they said rhey would start it soon. So me a my wife drove her vehicle back home 17 miles, 34 round trip.Went back at 1:15, still had to wait another 30 minutes..Upon checking , they gave me my receipt, stating they didn't get to the free alignment , but gave me a free alignment paper, stating any time, in and our in one hourI SAY NOTHANKYOU, never entering that building again. Two other customers I was in there with were livid also.DONT GO THERE, save yourself the misery of dealing with a all around dysfunctional tire shop.
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June 2023 by christian duran
They do not rsspect your time. Made the mistake of buying tires, which come with free tire rotation. Went to get them rotated and was told it would take over an hour without an appointment. 3 times I have scheduled an appointment and twice they didn't even start until an hour. When I was told an appointment is faster. What a giant waste of time. Why schedule an appointment?
