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March 2024 by Rebecca Krawcewicz
Excellent customer service....very friendly and helpful.
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April 2023 by Layne Davlin
Horrible bank. Horrible people. No one can pick up a phone a call a customer back. Very unprofessional people. Charge you fees when they offer a free business account. Stay away. Very far away.
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October 2022 by Jacob Wade
I have had this bank since high school in 2016. I have had 6 people hack my account since then. There is no way to freeze your account in the app or online. RUNN from this bank at all costs. South State does not have a 24/7 account Service for debt cards no matter what they say you'll have to wait until business hours. I have tried to contact someone about a fraudulent phone call, and no one helped me. SouthState representatives connected me to US Bank, an entirely different bank. I tried for an hour on the phone with no help. So now someone has taken $1000 from my account.
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October 2022 by John Doe (John Doe)
I have had this bank since high school in 2016. I have had 6 people hack my account since then. There is no way to freeze your account in the app or online. RUNN from this bank at all costs. South State does not have a 24/7 account Service for debt cards no matter what they say you'll have to wait until business hours. I have tried to contact someone about a fraudulent phone call, and no one helped me. SouthState representatives connected me to US Bank, an entirely different bank. I tried for an hour on the phone with no help. So now someone has taken $1000 from my account.
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April 2022 by Cathy Shaw
I have been helping my dad with his affairs and he wanted me to change banks to SouthState. So glad I didn’t. Every little thing has been a hassle. Now to move dads accounts! Horrible!
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February 2021 by L F
Some people at the bank
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September 2020 by Lara Kern
The employees don't seem to care about customer service and communication. Terrible experience. ?
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August 2020 by Heather Powell
Amazing customer service. Goes above and beyond. It’s obvious the people at the Gainesville location truly care about their clients.
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July 2020 by Wilma Linn
I have been banking with this bank for almost 10 years and have not had any problems.I would recommend this bank if asked.Very professional and courteous. Always helpful when I call.
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May 2020 by Craig Free
You guys use to be the best but now have went down hill tremendously. Your "convenient" banking is becoming more and more of the opposite
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April 2020 by Kassie Cottrell
I had an issue over a year ago that i have had to constantly call the 1800 number, and the branch i signed up with... I have constantly been back and fourth. And, needless to say have gotten no where!
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March 2020 by Julio Castro
I have been banking at the Gainesville location for almost 10 years. The staff is always friendly, and competent. They are a busy location but manage to make you feel welcome. They even have representatives in Spanish at both the teller line and the customer service. My personal experience with this bank has been great.
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November 2019 by kenyaa Gallagaa
I had this bank for a few years now . It was my first bank . I do not recommend it because I always get charged so many fees . I am just done with it . Also customer service is not the best I always end up feeling like i shouldn’t go in because there’s this lady that’s always so rude .
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November 2019 by George Varney
I have been a customer for 12 years. Between myself and my wife we have 5 accounts with them. 2 of which are business accounts. Everyone has been nothing less than helpful.
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September 2019 by dajohnson73
In contrast to receiving excellent service at the Canton, GA location, I often receive very unfriendly service at this location’s drive through...from nothing being said throughout the transaction to a bit of a hassle to utilize my overdraft allotment.