-
October 2024 by Jeffrey Tobias
We have own two sleep number beds and it was time for a new one. Visited the Gainesville Ga store and Mandy was our sales representative. She was great! Explain the Climate 360 mattress in detail. Very pleasant and professional. Looking forward to delivery!
-
September 2024 by Alejandro Benitez
We have had our bed now for about a year. We had one little problem recently, but Mandy was able to make it right. She was very helpful and made the situation stress free. She was our person when we went to purchase as well and made the experience very relaxing and fun. She is very knowledgeable and will help guide you to your needs. Thank you again, Mandy!
-
July 2024 by Tom Bowman
Mandi and Tina were so awesome to work with! They helped us work through the selection process patiently and ensured we took advantage of all the coupon codes available. It is such a pleasure to shop at the Gainesville, GA store.
-
July 2024 by Hazel Moncrief
We enjoyed shopping in your Gainesville Georgia sleep number store. Tina, our sales woman was very helpful and suggested several items we hadn't even thought of. Of course, we had to have them. We appreciated her attitude and attention.
Thanks
-
May 2024 by Lucky Snow
Horrible service!
-
February 2024 by Michael Vining
This has been a pleasant experience. Both Mandy and Tina were excellent to work with. They were very professional and thorough.
-
October 2023 by Dana Cherry
I had never even tried a sleep number bed but Mandy was so knowledgable and explained everything so well. I thought I know which bed I wanted but I ended up purchasing a different bed because she took the time to explain everything about them and let me try them out. I'm a touch person so I have to feel the mattress and actual see how it feels when I lay down on it. The purchase/finance was so easy. Mandy also helped me purchase a new remote for my sisters bed as a gift. My sister has had her bed for 14 years and needed an new remote. Mandy called main office to make sure we were ordering the correct remote and set up for it to be deleivered directly to my sisters house. Everything was easy and smooth. Dana Cherry
-
April 2023 by Beth Reed
Cameron was knowledgeable and didn't try to hard sale me. I am excited to get my new Sleep Number bed.
-
November 2022 by Debbie Estes
My shopping experience at the Sleep Number store in Gainesville with Tina, my sales rep, was absolutely one of the very best experiences I have ever had. She was so thorough and friendly, and her co-worker was equally nice. I'd highly recommend (can't comment on the bed yet as it won't be delivered for another couple of weeks).
-
October 2022 by Adam Carroll
Good, helpful staff and products. But soon expensive!
-
September 2022 by Joshua Bragdon
Jessica was absolutely incredible! Very knowledgeable and just so amazingly helpful. Ask for her if you don’t know anything about the sleep number beds. You will leave understanding what you purchased. Thank you Jessica!
-
September 2022 by Melissa Cormier
Avoid this trap at all cost! I have had my sleep number for 1 year and right at the brink of the warranty expiring my adjustable base is malfunctioning. As luck would have it a remote is REQUIRED to troubleshoot the bed. This location did not provide a remote with my bed. They wanted to sell it to me for $125 extra and said all we need it the ap. Now, the makers of the adjustable base say they cannot do anything without the remote that is on an endless back order. So we have an adjustable bed and I cannot use it. Thanks sleep number. If I could I could turn back time. I would not do it again.
-
September 2022 by Kenzie Pass
My bf and I went yesterday and were not even greeted, or helped for 10 minutes while we just stood there. When we were helped the lady came up and started to help and walked away and never came back, and told us some lame excuse about “I’ve been gone for a year”.. then when a red headed man asked if we needed help, he helped us for a couple minutes and left. He could never answer our questions we asked. Very disappointed.. and will never be back. Very unprofessional and so glad we went to Mattress Firm instead. Highly recommend Mattress Firm, if you want great customer service and people who are knowledgeable!!
-
July 2022 by Brandon Watts
They had great customer service and was very knowledgeable about their product! I would recommend them if you are looking for a great bed.
-
May 2022 by Juliette J.
We have been buying beds it seems every 4-5 years. We both have different beds we like and try to compromise and find one we both like but then we end up getting toppers and other things to make it just right. I also had back surgery a few years back and I am more picky and tHen add we both have different sleeping positions and finding a bed is a complex and expensive adventure. So on a random thought we said let's just go and see what sleep number is about. We lucked out and had Tina walk us though the beds, how they work, the fact that if something should go wrong with them parts of the bed and air chambers are replaceable. What you mean not a whole new bed but can possibly fix what is wrong. So we spent a couple of hours with Tina and walked out with a new bed ordered and new pillows in hand. Tina alone I would rate 5 stars. She is amazing, patient, knowledgeable, funny and answers all questions you have. The delivery of the bed was long. We ordered in February and it didn't come till may. It would be nice to get it a bit sooner than 3 months. We have had the bed for about a month bow and love it. We each have our own setting and I know I am sleeping more through the night and wake up less We have the pillows and the sheets along with the duvet cover. All are very good. I have had to rework my pillow and it was easy. It wasn't right for me but seems like my current one is I would recommend checking them out, see if you can talk to Tina and decide if the bed is right for you.
