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January 2024 by Claudia Zuniga
Needed a list of repairs for my car and Auto Fitness took care of everything quickly. Gary and his team at Auto Fitness were professional and explained the issues my car had.with me. Would recommend visiting them when you have car repair/maintenance needs, big or small! Me and my car are very happy ?
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January 2024 by Kellie Lovell
I highly recommend Napa Auto Fitness! I’ve had to bring in my car twice recently for sudden car issues, both times on a Friday! Garrett is straight forward, knowledgeable, and professional. His team was able to save the day in both instances, and I definitely plan to continue working with them.
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January 2024 by Sarah Mobley
Auto Fitness has been amazing for us. I have taken my car here several times under the Carmax warranty for repair and they have been fantastic. I have worked with Garrett each time and he has done a wonderful job at working with the warranty company to get everything I needed covered. He has also made recommendations on other services that should be done but is never pushy or overbearing about it. They have always done well at communicating and working with me on my schedule and budget. Love this place and they will continue to get my business!
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January 2024 by ned leber
Professional, knowledgeable, friendly. Reasonably priced. Was able to repair my car in one third of time dealer proposed and much less expensive. Another thing I liked was AF proposed a solution that would pay AF nothing if it worked. Will return no doubt about it.
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January 2024 by nolan porter
These folks are amazing! The professionalism was outstanding. I dropped off my Cadillac Escalade Esv to them for an issue. I had my vehicle back when promised, they made sure that I was aware of what the issue was and the cost was less than the dealership. Auto Fitness has definitely earned my business. I will use them again and again for all of my vehicles maintenance.NV Porter
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January 2024 by Allison Lee
Garrett and his team at Auto Fitness were fantastic at helping us diagnose our daughter’s car and create a plan to keep it running for years to come! We are so grateful to have found them and highly recommend!
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January 2024 by Travis Fuhrman
Easy drop, good communication, expedient service and they tried taking a cost effective approach to my fix. Very satisfied with overall experience. Would recommend to anyone in area for a multitude of auto repairs/services
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December 2023 by Luke Awwad
Fantastic service! Garrett took the time to look over a used vehicle I intended to purchase and ensured that any potential issues were identified. I would highly recommend this shop for all of your car trouble needs!
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November 2023 by Tori Lucas
Me and my cousin were traveling back to Atlanta when my car stalled on the highway. I had my car towed to NAPA Auto Fitness Automotive & Tire Repair. Even though they couldn't pinpoint what was wrong, I appreciate them checking the normal things that go wrong with a car. The lady that worked at the front desk named Sam was very helpful and nice, and I am grateful that they let me leave my car there until I could get it towed, I will definitely recommend this place to everyone.
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October 2023 by Trevor Newman
I called Auto Fitness for a new battery after being recommended by AAA. Headed up there and was shocked by how clean the shop lobby was. The cleanest lobby I’ve ever seen in a shop. Desk lady was very helpful, Manager/owner was friendly, informative and had me on my way in 30 minutes. The maintenance tech was thorough and respectful. I’m not one to trust anyone but the original dealer but I would recommend this shop to anyone and will definitely be coming back myself. Thanks againService: Auto battery replacement
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September 2023 by Ronald M.
This is my first experience with Auto Fitness. They were recommended by AAA after my car broke down in the Gainesville area on a Sunday. After a discussion of the problem on Monday morning, and knowing the amount of cars I saw on their lot, I really expected it to be a day or two before they could even look at my vehicle but they made contact within a few hours. Turned out to be a broken shift cable and at first communication appeared to be a day or two to get the parts needed for the repair. Apparently Auto Fitness called in some favors and got the part that afternoon and had a mechanic working on it that day. I was able to pick my car up within 48 hours of the breakdown. Truly great service in todays times. Communication was prompt and informative. Not sure about the cost to repair since I had nothing to judge their invoice against but in that I could not make the repair personally I paid for someone's expertise and will assume it was reasonable. I do not live in the Gainesville area so under normal circumstances it is probably not practical to say I will be going back any time soon but will STRONGLY RECOMMEND Auto Fitness to anyone in the area that needs a good auto service. If you have AAA there is also a discount on services provided. Definitely worth having a discussion with them before going elsewhere. Ron M.
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September 2023 by T K
BEST CUSTOMER SERVICE EVER!!!Let me start off by saying that I’m a new customer of Auto Fitness as of this week, and as a result of how they handled a problematic situation, I will gladly remain a loyal customer.The back story here is I recently conducted a search of auto mechanics as I needed to get a new condenser for my truck as my a/c went out right in the hottest part of the summer. ?. I called around to a few different shops to get pricing information as this isn’t a cheap repair. I landed on Auto Fitness because they have incredible reviews and their pricing was competitive. I dropped my truck off at 8:30am and to my surprise, it was finished by lunch time. They initially explained over the phone that it would likely take the full day. This was the first moment that they exceeded my expectations.About 30 minutes after arriving back at home I noticed that fluid was leaking beneath my truck onto my driveway. I immediately called Auto Fitness and spoke with Garrett. Here’s where the rest of my story resulted in my tag line above of, “Best Customer Service Ever,” as Garrett proactively took the following action.1) He immediately sent BJ, one of their technicians to my house, who was a pleasure to work with. He quickly diagnosed the issue as a faulty part and he said they would send a tow truck at their expense.2) Garrett called me moments later to offer a sincere apology and to let me know what time I should be expecting the tow truck to arrive.3) He then said that he would have a cleaning company come to my house to pressure wash my driveway as a result of the transmission fluid leaking from my truck. Keep in mind that I didn’t request this as this was all Garrett’s idea.4) Garrett called me yesterday when my truck was fixed. Unfortunately, due to a work conflict I was unable to pick it up right away, so he had my truck delivered to me.In conclusion, problems arise in life and how we react to those issues, says everything about character and integrity.I highly endorse Garrett and his amazing team as they went above and beyond to resolve my issue!!!Thank you Auto Fitness! ?
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August 2023 by Amy DeVillez
I had a flat tire a few days ago, so I called Garrett at NAPA Auto Fitness Automotive in Gainesville, for help. He and his team are AMAZING, they took great care of me. By the time I got to his shop, two of his team members were waiting for me at the door. I am so impressed how everyone at NAPA Auto Fitness Automotive know how to take care of their customers. Garrett informed me of everything I needed for this process.Thank you NAPA Auto Fitness for fixing my car, replacing my tires and making sure my car is safe to be on the road. I highly recommend this shop for all your vehicles need.
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August 2023 by Jaime Cuevas
Been getting my alignment here for years. Always a pleasant experienceServices: Steering & suspension repair
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August 2023 by Royce Pittman
I can always count on Garrett to take care of my automotive issues. He has worked on 3 of our cars - all with success. He runs a trusted repair center. I would certainly recommend this repair shop.
