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December 2023 by Tom T.
Our sales experience was pretty great. Everyone was really nice and eager to gain our business. Marco, our salesman, was patient, answered all our questions, and I never felt pressured to buy, even though we did. I would highly recommend Marco. His honesty and integrity showed, and we were glad to have him as our saleman....
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August 2023 by Matthew K
Spoke on the phone with the staff here and they were super. Immediately understood what I needed No hassles, no haggle.
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April 2023 by Heidi H.
Gary Smith has been so helpful to my parents and grandparent's over the years with all of their cars. He's patient, responsive and knowledgeable. We as a family are very grateful for all of the assistance he's provided for us. Thank you Gary Smith from the Holmes and Oeder families.
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June 2022 by Katy W.
Absolutely do not do business with Milton Martin Honda. Especially if you are female. On a Friday, We brought our 2017 Honda Pilot with 80k miles on it, to their repair shop for assessment. Our car was showing an emissions and transmission error and showed signs that something was wrong. After their assessment they called to tell us the car needed a new transmission for $6500. (For a 2017?!?) they told us they needed to order the transmission from California and it would take a week to arrive. Over the weekend we researched other options to potentially get a second opinion and just get the transmission repaired as opposed to replacing it entirely. First thing Monday morning, We called and said that we wanted to take it to another shop for a second opinion. They then told us that we owed them a 20% restocking fee for the transmission part that had been ordered. That was their first attempt at trying to get us to pay and/or keep our car in their shop. After a few hours of getting more advice we called back to let them know we were on our way to get our vehicle. We arrived around noon and discovered that the transmission part had arrived on Saturday and that same day they began taking our car apart without notifying us. They also offered to take over $1,000 off the price (another attempt to get us to keep our car there and spend the money). At this point, we demanded to see our car and saw that it was already in fact disassembled. (5 hours after we notified them we wanted to take it elsewhere for a second opinion). With extreme frustration we demanded they put our car back together and refused to pay the restocking fee. The salesman we worked with (MATT MCKINLEY) got his manager to speak with us. The manager did not go into any detail about what had happened- but told us they would put the car back together and waive the fee. Clearly signaling that they were in the wrong. Two days later we were able to FINALLY have the car towed to Oakwood Transmission and the speed sensor was replaced in the transmission for $418. We were almost conned into spending 6k dollars!! They should know better than to treat people like this- especially if we do not have car knowledge. The fact that we are two females made it even more frustrating. We do not recommend using this business for ANYTHING. We thought we were in good hands with what seemed like a trustworthy local business, but we were wrong. You will be ripped off. Females beware!
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April 2022 by Tonya Leach
Dont try and sell maintenance plans if your not gonna honor them for as long as you say. i was told i had a 4 yr maintenance plan and 14 months later they say its nk more. Pretty pissed off definitely will never come back and will let all social media know about it.
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March 2022 by Elsie Witcher
Good service, exceptional care of customers. Appreciate transport to offsite while vehicle was being serviced. Couple with us were amazed at this service. Thanks fo taking care of us.
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February 2022 by Twana Weese Saunders
Service people are great, they explain any issues thoroughly and I never feel they try to add on things beyond your requested service unless absolutely necessary!
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November 2021 by Mia Mia
Worst car buying experience ever and I'm 50. THEY SOLD ME A LEMON 8 MONTHS AGO. BEEN STUCK IN THIS POS CAR WITH NO SERVICE AND TRANSMISSION HAS LEFT ME AND MY CHILDREN IN DANGEROUS INTERSECTION!! HORRIBLE WAY TO DO BUSINESS. OWNER SAID THEY WILL ONLY FIX UP TO 100 $ WORTH ONLY. WHAT A NIGHTMARE!!
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October 2021 by Harold Wright
Good staff. Brad Hanson has sold me 3 vehicles over the years and is so good to deal with. The service department has been very professional when needed.
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October 2021 by Melody Reed
Service and friendly staff thanks Eli job well done
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June 2021 by Adrian L. H.
I made an appointment to have my brake pads changed (a 30-60 minute job). After waiting 2 hours I went to the door that leads from the waiting room to the shop and took a picture of my car through the window in the door. The picture was a snapchat to show my dad that is was still being worked on; not that it matters. A lady in the office by the entrance to the shop demanded that I delete the picture and asked who I was (a German spy obviously). I'm not sure what inspired her aggression or why she "couldn't have me taking pictures of her shop," but I was still in the customer area and taking a photo of my own car. In my experience, an aggressive need for privacy indicates there's something to hide. Everyone else was great, but being reprimanded for taking a photo of my own vehicle left a bad taste in my mouth.
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June 2021 by A L.
I made an appointment to have my brake pads changed (a 30-60 minute job). After waiting 2 hours I went to the door that leads from the waiting room to the shop and took a picture of my car through the window in the door. The picture was a snapchat to show my dad that is was still being worked on; not that it matters. A lady in the office by the entrance to the shop demanded that I delete the picture and asked who I was (a German spy obviously). I'm not sure what inspired her aggression or why she "couldn't have me taking pictures of her shop," but I was still in the customer area and taking a photo of my own car. In my experience, an aggressive need for privacy indicates there's something to hide. Everyone else was great, but being reprimanded for taking a photo of my own vehicle left a bad taste in my mouth.
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February 2021 by Nancy G.
Do not buy a car here. They fail to tell you the truth. Dan who works in the finance Department totally screwed us!! The sales Reps need training on what needs to get done, not just selling cars!! Details are key!! I'd stay far away from this place.
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February 2021 by Eric I.
If I could give this place 6 stars I would. I drove out here from California because they had a great used car that I had been looking for for sale here. I called and worked with Brian Whalen and would highly recommend him. He answered all my questions over the phone, was super helpful before he had even met me (over the phone), and even did some extra stuff for me like take extra pictures of underneath the car, and he took time out of his lunch to help me. Everyone in the dealership that I interacted with was super friendly, genuine, helpful, and kind. I had a great experience with this dealership, and wouldn't hesitate to drive all the way out here again from Los Angeles.
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November 2020 by Jim Warder
Always great service from the Service Department.
