-
January 2024 by Paola Perez Ortega
I HIGHLY recommend Lee Towns State Farm. Their custom service is incredible I was able to get a good reasonable quotes for my new policy. I want to brag on Rosa she was very patient with me and getting me the best deal for my insurance. She answered all my questions and made me feel comfortable on what I was getting in my policy. I will definitely be recommending family and friends to this location.
-
October 2023 by Patrick Schaffer
The staff was very knowledgeable and helpful no matter what my questions were.
-
July 2023 by Nicole Whitmire
Great insurance company!! Has always taken care of all of our insurance needs. Very prompt and all of the agents and employees are courteous and friendly! I would highly recommend!!
-
July 2023 by Norris Fowler
Very satisfied with Lee Towns State Farm. There was a storm on Sunday which caused damage to my home. State Farm had a check ready for the damages on Tuesday. Highly recommend Lee Towns State Farm.
-
February 2023 by Amy Martin
Chandler has been a great agent to work with! He is very knowledgable and was able to help me find the best deal for both car insurance and rental insurance. The price he gave me was about $40-60 less than other insurance companies that I spoke with. When I first got my car insurance through State Farm, my driving tracker didn't arrive (pandemic mail) and he was very quick in getting me a new one sent right away.Edit- I was so sad when Chandler left because with him, so did the great service. My bill changed monthly and I constantly had to ask for explanations. When I got a new car, I couldn't get a response on how to update my insurance/add my husband. I then called multiple times for multiple days, emailed and texted with no response. Finally, I got someone to pick up so I could cancel. Someone finally reached out to me because I had put my husband's name in to get a quote and they wanted new business, yet they weren't taking care of their existing. Their response was that I had contacted them over the holidays, but I had contacted them well into the week following the holidays with 0 response and when they were supposed to be open. Wherever Chandler has gone to- follow him for insurance because without him they are severely slacking.
-
February 2023 by AM
Chandler has been a great agent to work with! He is very knowledgable and was able to help me find the best deal for both car insurance and rental insurance. The price he gave me was about $40-60 less than other insurance companies that I spoke with. When I first got my car insurance through State Farm, my driving tracker didn't arrive (pandemic mail) and he was very quick in getting me a new one sent right away.Edit- I was so sad when Chandler left because with him, so did the great service. My bill changed monthly and I constantly had to ask for explanations. When I got a new car, I couldn't get a response on how to update my insurance/add my husband. I then called multiple times for multiple days, emailed and texted with no response. Finally, I got someone to pick up so I could cancel. Someone finally reached out to me because I had put my husband's name in to get a quote and they wanted new business, yet they weren't taking care of their existing. Their response was that I had contacted them over the holidays, but I had contacted them well into the week following the holidays with 0 response and when they were supposed to be open. Wherever Chandler has gone to- follow him for insurance because without him they are severely slacking.
-
December 2022 by Ashleigh Jarriel
I have been a customer with this agency for years and they are outstanding! Any time I have had questions about my policy, or rates, the staff has always helped me in any way possible. Ainsley, has always gone above and beyond to make sure all of my questions were answered and if she did not know, she would direct me to the appropriate person/department to help me. Great customer service is very important to me and that is why I will continue using this agency for any of my insurance needs!
-
December 2022 by Lindsey
Great service from the very first call!! I had the pleasure of working with Antonio. He was fantastic! I couldn’t have asked for a better agent. He answered all of my questions throughly. He assisted me in finding the best rate and bundle! I’m very pleased with my new policy with StateFarm! I highly recommend speaking with someone if you’re in the market for insurance coverage! They have many options/bundles to choose from and ways to save! Who said buying insurance had to be a pain! They make it easy and affordable!
-
December 2022 by Vadra Craven
Antonio is one of the BEST insurance officers I have ever worked with. I am highly satisfied with this agency. More than 5 stars!
-
December 2022 by Emily Calderon
Antonio was a great help in setting up my car insurance! As a first timer, I really appreciated his help
-
November 2022 by Luanna Sullivan
I've had a positive experience with this agency. When I started price shopping, I heard from Matt and he helped me throughout the whole process, got me a better rate than I had, and customer service has been awesome. Highly recommend!
-
November 2022 by Maranda Songer
I absolutely couldn’t have asked for a better experience. They were helpful and so kind. Not to mention so much cheaper then what I had before. I’m paying 125 dollars less than what I was paying for car insurance, but now I have auto, life and renters. I’m beyond grateful I found them. I hope everyone does. Everyone should ask for Matt!!
-
November 2022 by Steven Cornett
Great agency. They have taken over the insurance for a secondary home/cabin of ours and we have been very pleased with the level of service received. I would highly recommend.
-
November 2022 by Ainsley Toal
Incredible customer service. I will recommend Lee Towns State Farm to all my friends and family. Thank you for helping me understand my car and home insurance!!
-
November 2022 by Sean Huckeba
Stopped by the other day for some information. Top notch service, especially from who I think was their office manager. I think her name was Tainsley? Anyway, I'll be back soon just to see that smile if nothing else.
