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August 2023 by Virginia Durand
Staff harasses young females with small children. Staff and management have power trip issues and literally will not stop harassing a single mother just trying to have fun with her child. Staff is very disrespectful and awful, management has attitude problems! After being told and asked multiple times to leave me and my son alone they did not and wanted to play power trip, this is my pool and you'll do what I say. Worst experience ever. Won't be back and definitely canceling my membership. They treat ppl terrible here!
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June 2023 by James Wooten
I had an incident with my child recently at this establishment and was not informed about the situation until the end of the day. The situation involved my child getting hurt and I was not immediately called or notified. The faculty needs an assessment on how to handle these situations so that me as a parent can pivot and handle the situation right then and there rather than towards the end of the day. Please offer refresh training to the faculty. Thank you
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February 2023 by Kimberly Carter
Dirty, filthy nasty place!!!! Overcharged us and refused to refund our money and extremely rude staff! DONT WASTE YOUR MONEY!!!!
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January 2023 by Christy Martin
What a horrible Y. I’m in from out of town and came to swim. Got here at 5 but the pool doesn’t open until 6. Can’t use TRX without a class. What a horrible Karen run facility. I’d drive 45 minutes across town to go to Forsyth.
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November 2022 by Zebulon Bare
Don't bother with a birthday party here. They changed their processes and rules since reopening. The pool area is only open for your party for LESS THAN HALF of the time you book.They have a ridiculous swimming test for kids under 15 to get in a 4 ft pool. If they can't swim a whole lap in the lap pool they have to wear a life jacket. On top of that, the swimming test takes up part of that time that they are allowed to swim. Kids are being forced to wear a life jacket while walking on the bottom of the pool. This place is a joke.
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August 2022 by Jhovani Mendoza
Great place has awesome facilities and I’m glad they changed the closing time to 9pm because I couldn’t make it in at 8 because of work but I didn’t want to cancel my membership, thanks for that change.
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July 2022 by Kasey Eller
Don’t expect accommodations for special needs children at this location you will not get it!!!!! Very disappointed we’ve been members for years at another location and loved it. this specific location is terrible!! Staff is sweet and understanding, but lacks training with special needs children! DO BETTER YMCA do not exclude kids because they’re different
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May 2022 by Thomas Short
My son went here for lessons and said "I love it the pool is so clean" and I went and he's right
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April 2022 by richard smith
Disappointed... Pool is dirty. Smells like curry and fried food. There is nowhere to get any healthy nutrition. There is a real life troll guarding the gate. Plenty of old people to distract you so you can effectively blow off your entire workout every day. Even when you can workout they ruin your pump with protrans Disney songs on the PA. Walked in to the locker room one day to old men windmilling their goobs. It cost 42$ for a young adult yet a whole family is 81$ and they wonder why all the customers are condescending Karen's and dad's with anger issues. It's not fair that young adults have to make up for the cost of the child watch center when the family price should be higher. This facility is anti-cool, and quite frankly dull. Reminds me of death for some reason... Jim Walters would be ashamed.Make the YMCA great again so I can delete this.
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December 2021 by Josue Oropeza
I used to work out here for about 8 months. There's just a lot of problems here. But I left because the aquatics director started yelling at my friend and I for picking up a peice of swimming equipment that we had never seen before. We were trying to figure out how to put it on when we were promptly told by the aquatics director to stop playing with it because we weren't allowed to use it. When I asked why we couldn't use it she snapped at me saying it's for older people who can't swim properly. What didn't make sense was they just had the equipment lying around without any signs saying anything like 'do not touch' at all. How were we supposed to know not to use equipment from a gym we pay for. She continued to stare at us the rest of the time while we were swimming. Because of this, I asked her what her name was and she got so mad and yelled at me that her name is Lindsey and she is the aquatics director. I then asked her why she was she mad at us and she told me that I was misusing the equipment and that I was not respecting her. I don't understand how I was not respectful if all I did was ask a simple question and she was the one who started harrssing me in the first place.
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November 2021 by Wit DaBois
The gym is decent aside from one problem. There’s some miserable wrinkly old lady that works out every afternoon here around 12 or so and apparently is also employed here. She’s extremely rude to members and seems to always want to run her mouth. She needs to mind her own business and stop harassing members who come in just to work out. Won’t be coming back here simply for this reason, I’ll be sure to spread the word to all the people I know who come here on occasion.
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October 2021 by Reyna Cru
Front desk lady in the morning has the worst attitude ever she rolls her eyes when we ask her questions and always has an attitude.
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September 2021 by Daisy Ramirez
I do not normally come to this gym but decided to go because my gym was currently closed I paid the $10 to get in and in mid work out get told I need to cover up( I was wearing a sports bra with high waisted workout leggings) I understand some gyms have dress code but if you are checking me in taking my money you see how I’m dressed if it’s an issue say something before I pay to get in or have a sign at the front desk this way people don’t waste their money to get in just to get told they need to cover up. Will not be returning.
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September 2021 by Coni Carey
Plenty of offerings for healthy fitness, COVID protocol followed, great staff and instrictors!
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August 2021 by Lucia Quinones
Warning: Do not become members in this facility. The children’s pool is so disgusting. Today was our first day as members and I have already canceled our family membership. *Dirty pool with dirt and wig hair floating around. *The water slide stairs are deteriorated and falling apart. *If a child gets cut, a tetanus shot will be needed afterwards. Even if this facility was free to attend, I will NOT visit it even if it was for free let alone pay a family membership of $78 on a monthly basis. Very worrisome, disgusting and disappointing.
