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July 2024 by Brandie Foster
I sent my son for camp here and we didn’t have a good experience. He was punched by one child who was finally I guess asked to not return. Then the following week he was punched several times by another child who he says was meaner then the first one. He said he would tell the counselors and they would say stop to the child but he would just do it again. No child should have to endure this environment. On the last day he was there he came out saying very sternly that he was never coming here again that kids are too mean. I wanted this to work out because it’s convenient to my job but it did not. The YMCA did call me about the matter and tried to get me to stay but I just can’t do that to my child.
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July 2024 by Yessen Itashev
Horrible policy. I canceled my subscription from Y, and after one week, they automatically charged again for the next month. When I went to talk to the manager, she said there was a 10-day policy. I have to come and cancel ten days before. I said okay and tried to ask if we could put our coming month's subscription on hold (because we already paid for that). I explained that we wouldn’t be in town next month, and she refused. I understand the policy, but sometimes you could understand and at least let your clients leave with good memories about your company.
So, we've been charged, but we can't put it on hold either. Very disappointed by the YMCA
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March 2024 by Hana Naboulsi
The only positive thing I can say is my daughter loves the summer camp, winter camp and spring break camp here, and the manager, Jeanette, is very nice hardworking and helpful, but some little blonde girl working the gym equipment was very rude to me, telling me to cover up or get out as there's supposedly a dress code! I was wearing a sports bra and tracksuit pants minding my own business when I was on the elliptical and she was extremely rude ! , plus the female life guards are very rude and unprofessional , harassing me all the time bad attitude! Only reason I'm still at this facility is cos if the nice manager and camps my daughter is happy at , ease hire some decent staff
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January 2024 by Alexander Vega
Clean and organized facility. Equipped with many amenities such as a basketball court and pool. Highly recommend this YMCA.
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October 2023 by Edilson G.
Nice gym overall, offers a lot of different activities for different people. Plenty of machines and pools. In terms of quality there's often lots of cockroaches, which has been going on for a while now. Very nice people though, never had any bad experiences with staff, that's just me though
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September 2023 by Michael Coburn
Bathrooms in disrepair
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August 2023 by Virginia Durand
Staff harasses young females with small children. Staff and management have power trip issues and literally will not stop harassing a single mother just trying to have fun with her child. Staff is very disrespectful and awful, management has attitude problems! After being told and asked multiple times to leave me and my son alone they did not and wanted to play power trip, this is my pool and you'll do what I say. Worst experience ever. Won't be back and definitely canceling my membership. They treat ppl terrible here!
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June 2023 by James Wooten
I had an incident with my child recently at this establishment and was not informed about the situation until the end of the day. The situation involved my child getting hurt and I was not immediately called or notified. The faculty needs an assessment on how to handle these situations so that me as a parent can pivot and handle the situation right then and there rather than towards the end of the day. Please offer refresh training to the faculty. Thank you
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February 2023 by Kimberly Carter
Dirty, filthy nasty place!!!! Overcharged us and refused to refund our money and extremely rude staff! DONT WASTE YOUR MONEY!!!!
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January 2023 by Christy Martin
What a horrible Y. I’m in from out of town and came to swim. Got here at 5 but the pool doesn’t open until 6. Can’t use TRX without a class. What a horrible Karen run facility. I’d drive 45 minutes across town to go to Forsyth.
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November 2022 by Zebulon Bare
Don't bother with a birthday party here. They changed their processes and rules since reopening. The pool area is only open for your party for LESS THAN HALF of the time you book.They have a ridiculous swimming test for kids under 15 to get in a 4 ft pool. If they can't swim a whole lap in the lap pool they have to wear a life jacket. On top of that, the swimming test takes up part of that time that they are allowed to swim. Kids are being forced to wear a life jacket while walking on the bottom of the pool. This place is a joke.
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August 2022 by Jhovani Mendoza
Great place has awesome facilities and I’m glad they changed the closing time to 9pm because I couldn’t make it in at 8 because of work but I didn’t want to cancel my membership, thanks for that change.
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July 2022 by Kasey Eller
Don’t expect accommodations for special needs children at this location you will not get it!!!!! Very disappointed we’ve been members for years at another location and loved it. this specific location is terrible!! Staff is sweet and understanding, but lacks training with special needs children! DO BETTER YMCA do not exclude kids because they’re different
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May 2022 by Thomas Short
My son went here for lessons and said "I love it the pool is so clean" and I went and he's right
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April 2022 by richard smith
Disappointed... Pool is dirty. Smells like curry and fried food. There is nowhere to get any healthy nutrition. There is a real life troll guarding the gate. Plenty of old people to distract you so you can effectively blow off your entire workout every day. Even when you can workout they ruin your pump with protrans Disney songs on the PA. Walked in to the locker room one day to old men windmilling their goobs. It cost 42$ for a young adult yet a whole family is 81$ and they wonder why all the customers are condescending Karen's and dad's with anger issues. It's not fair that young adults have to make up for the cost of the child watch center when the family price should be higher. This facility is anti-cool, and quite frankly dull. Reminds me of death for some reason... Jim Walters would be ashamed.Make the YMCA great again so I can delete this.
