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December 2023 by Adriana Mendoza
They take a little while because they only have one person attending but mm ok
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September 2023 by Dulce Guerrero
I’ve walked in here twice and the person at front desk has not been helpful. They don’t know how to solve anything and just told me to call 611 from my phone, seems like she didn’t care to help. The other time the same lady told me to come back when her manager was available because she didn’t know. They really need to hire knowledgeable folks who are able to resolve customer issues.
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April 2023 by D ́vuelta al VHS
Terrible customer service, a few days ago I went to make some changes to my line and was served by a robust woman with a very bad character and rude, I asked her some details about my account which she responded very reluctantly, the truth is because of this class personnel is that clients change telephone service even if it is functional, I recommend changing personnel. This happened in Gainesville GA.
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February 2023 by Adian Cruz
I went to this store and the girl who was there did not want to sell, she gave very bad service and she did not want to help me, she was very impatient. I had to go to another store to buy my new cell phone
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July 2022 by Trinidad Leon
I love this cricket,Best with Hispanic Customers.
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October 2021 by Jolo Gonzalez
came out and got a phone from Andrea. Awesome service!! She was super sweet and helped set up my phone.
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October 2021 by Blanca Delia Anguiano
Came un working for a iphone for myself and left with two. One for me and one for my husband. Xictlali helped us and She was great. Andrea helped set up our phones. Both giles were great
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June 2021 by Kysha “KY” Turner
The rep took her time helping us but eventually did a good job.
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June 2021 by Hera Castillo
This place has terrible service! My parents went in trying to upgrade their lines and when they asked the two girls working what phones had discount they just said they all had discount and ignored them and continued talking to each other. It is not the first time the employees in this location have been rude. They have added insurance and accessories on our total without permission. They seriously need to fire them and hire people who ACTUALLY want to work and do their job right!
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June 2021 by Perez Perez
Great place love the new staff very friendly
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June 2021 by Jessica Hamrick
this was one of the best cricket wireless store ever.. Kesha on 1920 Jessie Jewel parkway see ste 200 Gainesville ga was absolutely great with her customer service.. I recommend this store for anyone that has questions about new phones...
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April 2021 by Alondra
You guys are so unprofessional you need to learn how to answer the phone I’ve tried contacting this store multiple times and it’s the same thing every time no answer and the one time I got someone on the phone they were really rude and seemed like they did not want to speak to me or help me out this store needs help
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March 2021 by jaime velasquez
jessica helped me set up my phone. she was great
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March 2021 by Elsi Escalente
Andrea and Christina give awesome customer service
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January 2021 by Aurelia Quintino
Today December 15, 2020, walked in to cricket @5:47pm the representative was very rude, no greeting, welcome!! Nothing note I am the only one walking in to the store customer service is highly recommended but never coming back to this location. Educate is valuable how you represent a business never know who’s going to come in. I rather pay too dollar ? over rude disrespectful service.
