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December 2023 by Elaine Archer
A new cashier helped me, and she was so kind.
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May 2023 by Debbie Cochran
? love shopping at Cato's fashion I love the markdowns and they're outfits
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January 2023 by Tammy Dragony
I give this store a 5 star rating, in the last few weeks their hours have been regular Monday-Saturday 10-7 and Sunday 1-6. The store is under new management. They have changed up the way they display their clothes, and accessories making it easier to shop for what you are looking for. The staff is helpful and kind.
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January 2023 by Trindad Silva
I love goings to cato's,I always find some great clothes, n the ladies r so very helpful n with nice personality.
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September 2022 by Melissa V
I see there aren’t any recent or updated reviews here. So adding mine based on recent experiences. It’s a Nice store, with decent fashions, (when they are opened that is). I understand the pandemic has been challenging for different businesses, but it’s been just as challenging trying to catch this store during a time they are actually opened. Various times over the past few months whether going to pick up an item, return an item, or even just to stop in to shop while in the mall, they’ve been sporadically closed. Trying to call and getting some one to answer the phone to verify store openings & hours has been a challenge as well. When I finally did get through The Manager stated they were short-staffed and had to open/close when able. I can sympathize with that, however, it again just Makes it pretty hard to shop,return, & exchange etc…if you can only go during certain days and times. And the store is only opened during limited hours. And/or when the store is only open when they are staffed half the time.Update: 9/20/22Over the past month it seems the staff-shortage issue has gotten better. I don’t know if they hired new, or bringing in workers from other stores. But I haven’t had the conflicts of trying to shop or visit like I did throughout the summer. Hopefully it stays that way as I’ve been finding a lot of cute pieces there recently. And it’s the “closest & most convenient” location near me.
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August 2022 by angie f
I walked into the Gainesville location at 6:50pm undertanding that it was 10 minutes before the posted close time of 7pm. I was immediately advised upon entrance by a young latino lady that they are closed. I asked, dont you close at 7pm. She asked another employee and she said that they close at 6:45pm. An obvious lie and bad customer service given that I was looking for one specific clearance item and wouldn't have taken more than the 10 minutes. This is an unfortunate experience given that I have such a great experience at other cato locations.
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May 2022 by Imogene Hundly
Good variety of up-to-date women's fashions. Staff friendly and helpful.
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April 2022 by Myra Broome
Got some good deals
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January 2022 by Cerita Graffaree
Very friendly staff. The store is clean and very organized.
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October 2021 by Robin Diaz
Love the fact that they have plus sizes that are really beautiful
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September 2021 by Kristie Kiser
This store is the best! Well-stocked, clean, and the friendliest staff. Always have cute things at affordable prices.
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September 2021 by Ana Rodriguez
The 2 store associates were extremely helpful when i asked them for opinions on what i was trying on. I love their prices as much as their clothes.
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June 2021 by Kimberly Nicely
Didn't have xs sizes
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January 2021 by Lamar Harrison
Good customer service and friendly staff and low price and sales items to.
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November 2020 by D Brown
Did a return just now and the manger on duty claimed that I wear the blazer.Yes it was wrinkled and that's because I kept it in the bag in my car for a few days.That fact that she said that when she knew I could clearly hear her makes me question if I should cancel my online orders as well.