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November 2023 by Gregory Wehunt
This place has been amazing through the process of me making my first major financial decision in over 20 years. Shane and my sales person Natalie have been beyond amazing. Not only have they been supportive and accommodating through this process, they have made me feel like family. When the time is right I will most definitely be coming back here to purchase a new Outlander!!Thank y'all so much for making this an amazing experience!!
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November 2023 by naze00011
I want to share the positive experience that my wife and I had Jim Shorkey Mitisubishi in Gainesville, Ga. We did a trade-in for our 21018 F-250 Super Duty on October 18th, it 1st started out with a phone call and we spoke with Shane and we felt a good vibe from the call and as we were actively on our way there we received updates on the year and color and price that we were looking for.We even received a video from another sales assoc. highlighting the actual 2023 Outlander that we wanted. When we got there we were greeted by Shane and his assoc. Natalie. We really felt that we came to the right. We overlooked and test drove the car. Loved the color midnight blueAnd the overall look of the SUV is super hot. Great features and standard package for the Outlander. We got a good price for he trade-in and with the excellent service from Natalie that helped with the transaction and also with the numbers from Shane we were able to make the deal/sale that night in under 3 hours.Overall with the assistance of Shane and Natalie making the trading and buying experience of our 2023 Mitsubishi Outlander driving away with 4 miles on it was AWESOME! I recommend going to see them for any purchasing needs.I posted pictures of our trade in whish has been sold... and the beautiful 2023 Midnight Blue Mitsubishi Outlander.
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October 2023 by Lisa B
We had a wonderful experience at Jim Shorkey. We saw a used Honda Pilot on website and decided to go check it out. Natalie was fabulous! She has the vehicle ready to test drive and answered all of my questions. She was an absolute pleasure to work with, loved her enthusiasm! I love my Honda Pilot BTW! Great place to buy a new or used vehicle.
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October 2023 by Nina Sattler
Just purchased a car through this company & Brandon Duncan helped me get the car I was hoping for ! He had a very kind & welcoming personality, made me feel comfortable & did whatever he could to help me get the car I wanted . He even brought the car to me , (a 45 min drive) because I had to work & didnt have a way to pick it back up ! He really showed me he cares for his customers & I would recommend him to anyone looking to get a new vehicle. Also The Finance guy & another memeber of there team also assisted Brandon & they all did a wonderful job. Great Team @ this car dealership!! thank you guys again!!
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October 2023 by Kelli Tatum
I had such a great experience here purchasing my very first car! Ronnie did a great job answering my questions and finding me what I wanted. The chill vibe I received from the entire experience from walking in the door, to driving off in my new vehicle, was great! Shane the manager was also a great help in getting me a great deal and helping me feel welcome. I give this experience 5 stars and highly recommend! Thank you!
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August 2023 by Tina Royals
I highly recommend Jim Shorkey Mitsubishi in Gainesville Ga. We had the pleasure to work with David Czentnar who is a man of his word. We talked and texted with him during the week then drove 4.5 hours Saturday to the dealership. The price he gave us over the phone was exactly what we paid for the vehicle once we got there. We also had the pleasure of working with Isabel Gomez. She went over some paperwork with us and was very knowledgeable about the process and about the vehicle. She was an absolute sweetheart! We had a great experience with David and Isabel!
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August 2023 by Kyle Troutman
Just purchased a 2022 outlander. Out of any dealership I have been to Mitsubishi Gainesville was the best. Had Natalie as my sales person and she was awesome. There was no pushing me, everyone was very patient and I could not have been more happy. They now have my business.
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July 2023 by Deon Rx8
Natalie Gosdin was my seller, she was nice and knowledgeable. I saw the car online and it was exactly as advertised no click bait pricing and even got what I wanted on my trade-in. Great experience and definitely would buy from them again even the store manager is a cool guy. 2021 Jeep GC Limited.
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July 2023 by Jennifer Carroll
I am very happy with my 2020 Outlander that I got from Jim Shorkey Mitsubishi with the help of Natalie! Everyone there was so helpful and friendly. I will be coming back for my next car. And I pray that I get to deal with Natalie again. She is freaking awesome!!
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July 2023 by Jolene Marshall
The service manager Will Rivera at Jim Shorkey Mitsubishi "customerservice" he delivered, and his attention to my needs was exceptional. I was pleasantly surprised, and happy with how I was treated, from my vehicles check in to check out. You rarely see people treat you like your business is important to them, that your not just another number. I was treated and welcomed like a valued guest, and that my business mattered.
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June 2023 by M Fox (Foxy)
This was an amazing experience and Izzy and the whole team were great. I have been to many dealers over the years and this is one of the best experiences I have ever had. They were very knowledgeable about the car. They were very patient and even delivered my extra car to my house after work. This place and Izzy went way beyond. The sales manager that I dealt with even got me cookies when I was starving. I also visited several other Mitsubishi dealerships and they were by far the best and knew the most about the cars. Thanks for making this an amazing experience.
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June 2023 by Crystal Flores
I highly recommend this dealership. As soon as we arrived we were greeted by MJ and let me tell you he was nothing but amazing. He was so patient and kind and asked all the right questions and made our buying experience go smoothly. We were able to get into our dream family vehicle in just two short hours. MJ made sure we were all comfortable including our kids and answered all our questions and concerns. Best customer service hands down!
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June 2023 by Lynsea Long
Lexi Lingerfelt was more than a help and a blessing! She listened to my needs and got me into the car of my dreams. I HIGHLY recommend this dealership as that everyone was so friendly and so quick to help!The only complaint I have is I have been struggling to get my radio replaced as that I have been waiting for the call for the part coming in. I bought my car in March 2023 and have been finding the service team hard and difficult to work with. Overall, I highly recommend Lexi if you’re looking for your dream car!
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June 2023 by Lyndsay Dover
My husband and I would like to thank the guys who helped us get into our new Outlander! They went above and beyond to help us. From the moment we pulled up we were welcomed and introduced to our Salesman who my husband had been emailing. MJ (our salesman) was so nice and very knowledgeable. Answered all our questions and was so kind to our daughter. Shoutout to the sales manager and finance manager for making it all happen! By far the best dealership i have ever been to. Good group of people! Customers for life now!!-The Dovers
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June 2023 by Grace Miller
Katie Alberto, Ronnie Lewis, Brian/Bryan were amazing! I stopped in for an appraisal on my car just to see if I could get out of a difficult situation. They were able to get me an amazing trade-in value and they were able to stay within my max monthly payment to make it happen. I couldn’t be happier. Thank you guys so much!
