“I recently rented a vehicle from this location and I will say my experience with the electric vehicle I rented at first was horrible. I thought I would make it to my destination but little did I know how complicated it would be to charge the vehicle and wait 2hrs+ for it to charge. Yes I should have done more research but I did get a discount if I rented an electric vehicle. Long story short I was stranded with my child trying to charge the electric vehicle. Hertz customer service reps could not help me and didn't care to exchange the vehicle. I finally decided to call the local hertz in Gainesville and I spoke to John. He is the only reason I am giving a 5 star review because he was the only one that helped me and provided me with a different vehicle. So if you rent from this location and have an issue make sure to speak with him first. Thanks again John!!”
“Freddy was very kind, helpful, friendly, and efficient after my car accident. He helped me get into a nice rental car and made that portion of everything a breeze...if only the insurance companies could be so easy to work with!”